device driver error

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

i am running windows xp for home and my computer keeps
restarting itself. when it loads again a message comes up
saying a fatatl error has occured and i send it to
microsoft but it always says a device driver has caused
the error but they cannot tell me the precise problem. is
there a way to fix this. please help me.

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

"clint" <anonymous@discussions.microsoft.com> a écrit dans le message de
news:a72f01c435c2$14b9e070$a301280a@phx.gbl...
> i am running windows xp for home and my computer keeps
> restarting itself. when it loads again a message comes up
> saying a fatatl error has occured and i send it to
> microsoft but it always says a device driver has caused
> the error but they cannot tell me the precise problem. is
> there a way to fix this. please help me.
______

Hi,

Does the name of the faulty driver appears in the error message?
Could you please send us the error message that appears?

Before troubleshooting your computer I propose to you to update your system,
the drivers, and the antivirus software if you have one.

Aurelien Goillot
Microsoft France

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

<anonymous@discussions.microsoft.com> a écrit dans le message de
news63f01c439ff$742fcd30$a601280a@phx.gbl...

> sorry, but all that comes up is a message saying windows
> has recovered from a fatal error. when i send the report > the crash
analysis says a device driver caused the
> problem and that microsoft is unable to find the cause.
> updates have had no effect on the problem.
__________

Hi,

Could you please check the system event viewer and check if you have an
error ID 1001, Source Save Dump. If yes could you send to me the exact error
message that appears?

If you want to know exactly to know which driver is faulty a dump analysis
is needed.
Such analysis needs strong skills in debugging and cannot be done via
newsgroup.

Aurelien Goillot
Microsoft France