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Brand New Windows 7 ASROCK not detecting Network Adapter

Last response: in Systems
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October 28, 2012 2:14:06 AM

I just ordered a brand new computer from newegg. http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Upon setting everything up, it started fine but would not connect to the internet. I checked to make sure the ethernet cable isn't defective and it works perfectly fine. The ethernet port isn't even lighting up when it "clicks" in. I went to device manager and "network adapters" isn't even displayed. I've used the motherboard disk to install all drivers, but there is no LAN driver to install. So I grabbed the driver file from http://www.asrock.com/mb/overview.asp?cat=Download&os=W... and it came back with the message about it being not detected or in deep sleep mode. I felt like the network port was just defective but the two USB ports that are boxed with it are working just fine.
October 28, 2012 2:26:17 AM

Ok. I just clicked "show hidded devices" and network adapters popped up now. Now what?! :( 
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October 28, 2012 2:38:27 AM

This topic has been moved from the section Windows 7 to section Systems by Area51reopened
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