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Help! New build is a paperweight

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  • New Build
  • Systems
  • Product
Last response: in Systems
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November 1, 2012 5:07:21 PM

Hi Everybody,
So I put this together....

Optical drive: LITE-ON 24X DVD Writer Black SATA Model
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Hard drive: Seagate Barracuda ST1000DM003 1TB 7200 RPM
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
RAM: GeIL EVO Veloce Series 8GB (2 x 4GB)
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
CPU: Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
PSU: Rosewill CAPSTONE Series CAPSTONE-750-M 750W
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Motherboard: ASRock Z77 Extreme4 LGA 1155 Intel Z77 HDMI
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Case: COOLER MASTER HAF X RC-942-KKN1Black
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

And it doesn't start. No fans no lights nothing.
I took the thing to a tech and spent $50 for him to tell me, without any specifics that it was the motherboard, and that I should RMA it. I noticed the power button there doesn't move up and down like the reset button. Maybe that has something to do with it...

Before getting the same model board back and I just want to be sure...
Are there any incompatibility issues notable in the parts I'm using? I've heard rumors of Ivy bridge incompatibility with the Asrock Extreme4 z77, regardless of what the specs say.

If I just decide to refund, instead of replace, the asrock which motherboard do you guys recommend? I don't think I like that company now.

More about : build paperweight

November 1, 2012 5:20:11 PM

I don't think Rosewill's are highly rated PSU's, and as far as the MOBO's go I like my Asus P8z77-V Pro, I think the slightly lower models are pretty nice too, but ASRock is known to be fairly reliable so you may have just gotten a bad one, that can happen (although hopefully rarely) with any manufacturer. I don't see any specific incompatibilities, but I did not check your MOBO's QVL to make sure your RAM is on it, it is not absolutely necessary that it is present there but it helps. Did you run through the basic troubleshooting steps on here? You may be able to diagnose the problem yourself or at least be able to provide us with some information to help you.
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November 1, 2012 5:29:57 PM

The power button should push in and click. If its not doing that, its probably not functioning correctly. RMA is my advice.
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November 1, 2012 5:31:23 PM

WTF? Where is your GPU? Does your motherboard have have onboard graphics? Does your CPU have integrated graphics? Correct me if I'm wrong, I know sandy models don't feature integrated graphics on K models.. IDK if that count for ivy, though.

Check that out, that would be a very silly mistake to RMA your mobo.

Edit: FML. I checked, and the i5-3570k has integrated, sorry. Not the problem.
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November 1, 2012 5:33:40 PM

Well, before that he should probably try shorting the MOBO power contacts to see if that's working at all. By power button I am assuming you mean on the case?

^^ I think they use another letter as post-script for CPU's without integrated graphics (s maybe?)
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November 1, 2012 5:42:45 PM

check motherboard stand off's and make sure they are not shorting the motherboard if you have just screwed the motherboard directly to the inside of the case that will be the problem
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November 1, 2012 5:46:27 PM

chugot9218 said:
Did you run through the basic troubleshooting steps on here? You may be able to diagnose the problem yourself or at least be able to provide us with some information to help you.


Thanks for the reply,
I did all that, along with the troubleshooting procedures suggested by Asrock support (clear bios, check pins, move RAM around, etc...) and still got nothing. I didn't try the psu in a different computer but it did pass the paperclip test. I'll more diligently test the PSU when I get home.

I think I'm going to RMA it for a refund and try the Asus.
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November 1, 2012 5:50:01 PM

I tried jumping the panel header pins and nada. Sorry I forgot to include the GPU Im using. Its a 6770 or something from my old computer I was planning to upgrade from as soon as I get this thing to work.
I was taking about the power button on the motherboard but I thought that jumping the panel header pins was supposed to by-pass it if the rest is functional.
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