My computer connects to my wireless network but not the internet

Hello,

My Compaq C700 laptop connects to my wireless network but I can't get on the internet. How do I fix it?
8 answers Last reply
More about computer connects wireless network internet
  1. do you get an IP from the router?
  2. Is your router connected to the internet ?
  3. Yes, it is and everything else connected to it works fine. It's just the one computer that won't connect to the internet, even though it is connected to the network.
  4. have you checked you computer for malware and virus?

    make sure the Proxy Server setting is not enabled.

    do you have DNS server assigned by the router?
  5. Emerald said:
    do you get an IP from the router?



    Yes, I do. The computer connects to the router and the router is connected to the internet. Every other device I have (other computers, smartphones, video game systems) connect and have internet access with no problems at all. It's just this one computer that doesn't have internet access.
  6. Emerald said:
    have you checked you computer for malware and virus?

    make sure the Proxy Server setting is not enabled.

    do you have DNS server assigned by the router?


    I checked that and the proxy server is disabled.
  7. I also checked for viruses and malware and the software found nothing.
  8. can you ping 206.13.30.12 which is a public DNS server?

    can you ping www.yahoo.com?

    what is the IP, gateway, and DNS that you have assigned?
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