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My computer connects to my wireless network but not the internet

Last response: in Wireless Networking
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November 25, 2011 11:15:02 AM

Hello,

My Compaq C700 laptop connects to my wireless network but I can't get on the internet. How do I fix it?
a b D Laptop
November 25, 2011 3:30:53 PM

do you get an IP from the router?
November 27, 2011 5:55:36 PM

Is your router connected to the internet ?
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December 2, 2011 12:33:50 AM

Yes, it is and everything else connected to it works fine. It's just the one computer that won't connect to the internet, even though it is connected to the network.
a b D Laptop
December 2, 2011 5:26:21 AM

have you checked you computer for malware and virus?

make sure the Proxy Server setting is not enabled.

do you have DNS server assigned by the router?
December 12, 2011 1:38:24 PM

Emerald said:
do you get an IP from the router?



Yes, I do. The computer connects to the router and the router is connected to the internet. Every other device I have (other computers, smartphones, video game systems) connect and have internet access with no problems at all. It's just this one computer that doesn't have internet access.
December 12, 2011 1:39:20 PM

Emerald said:
have you checked you computer for malware and virus?

make sure the Proxy Server setting is not enabled.

do you have DNS server assigned by the router?


I checked that and the proxy server is disabled.
December 12, 2011 1:43:55 PM

I also checked for viruses and malware and the software found nothing.
a b D Laptop
December 12, 2011 3:28:32 PM

can you ping 206.13.30.12 which is a public DNS server?

can you ping www.yahoo.com?

what is the IP, gateway, and DNS that you have assigned?
!