Lockup issue (have video) - suspect video card or drivers

[mach77]

This has been on an ongoing issue where my computer will lockup. Normally it will lockup when the monitor is off, so I can't see anything. This time it locked up before the monitors turned off... please see the video below.

http://tiny.cc/zdsgnw

I am using onboard video (I think it is HD4200), but I was having blue screens using my HD 4650 too so took that out to rule out my card. I am at the point where I want to buy a nvidia card.

Any ideas?

 

[COLGeek]

What are the specs for your system? Also, what are the idle and load temperatures for the CPU and GPU when operating?

 

[mach77]

What are the specs for your system? Also, what are the idle and load temperatures for the CPU and GPU when operating?

My system specs are in my signature now.

my idle CPU temp is 35C. How can I test my quad core under load? also, not sure how to get the GPU temp.

 

[PanicMaster85]

update your bios
1) Update bios(if possible)
http://www.tomshardware.com/forum/308518-30-update-bios
2) Run memtest(if possible)
http://www.memtest.org/
3) Run Burnintest (if possible)
http://www.passmark.com/download/bit_download.htm

hope this helps

 

[COLGeek]

Get hwmonitor . Just Google it. Play a video or a game to load the system.

 

[PanicMaster85]

if you are suspecting the drivers then reinstall them

 

[mach77]

Get hwmonitor . Just Google it. Play a video or a game to load the system.

Ok, here is Hwmonitor running while I run the burn in test (and also recording the video). CPU temp doesn't get above 42C. Some of the readings here seem inaccurate, like 5v, 12v, etc. and what the heck is TMPIN1?

https://dl.dropbox.com/u/637134/hwmonitor.swf

https://dl.dropbox.com/u/637134/bios.JPG

 

[COLGeek]

That is your northbridge (part of the mobo chipset) temp sensor and it is VERY hot. What, if anything, are you overclocking (CPU, GPU, memory)?

 

[mach77]

That is your northbridge (part of the mobo chipset) temp sensor and it is VERY hot. What, if anything, are you overclocking (CPU, GPU, memory)?

I'm not overclocking anything. I *am* running two monitors off the onboard video. One is a 27" @ 1920 x 1680 and the other is 22" @ 1680 x 1050.

 

[PanicMaster85]

im telling your update your bios

 

[mach77]

im telling your update your bios

I am already at the latest version, V28.7. Are you suggesting that I do it again or that my bios is corrupted?

 

[PanicMaster85]

maybe try the second newest one, otherwise have you oc'd at all?

 

[mach77]

maybe try the second newest one, otherwise have you oc'd at all?

I think I figured it out.

I went to MSI's site and downloaded the latest system drivers, dated 2012-09-22. I uninstalled completely and reinstalled, and the Catalyst version they pack with it is 11.8. But, the latest version of Catalyst if you go to AMD's site is 12.6 So there must be an incompatibility in there somewhere. I just turned off the software update and plan to never update pending no more lock ups

 

[PanicMaster85]

well i'm glade to have help dont forget to pick a best answer

so then you did not get the drivers off the AMD website before? where did you get them