Has the connection worked previously? What is the connection setup like, are you hooked directly to a cable/dsl modem, or is there a router involved.
Open up a command prompt, and type ipconfig, what is the IP address for the Ethernet adapter?
Yeah i was told it worked previously with a DSL connection but when i got the tower to fix it, i hooked it up with an ethernet cord to the my router first and then hooked it up directly to the modem and the same results for both! Ive tried just about everything i knew and could find to resolve the issue but still the same results!
I have to get the tower back to give you the ip address!