DEVICE INSTALL ERROR message

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

"albert" <anonymous@discussions.microsoft.com> wrote in message news:1853701c44b2a$b5aeadd0$a601280a@phx.gbl...
> After I install my new Creative NX Ultra webcam, I got
> this message:"Windows could not load the installer for
> Image.Contact your hardware vendor for assistance."
> I have tried downloaded the latest drivers from Creative
> and before that installed the drivers from the CD that
> comes with the device.Pls help and advice what went wrong?
> I have also tried to update drivers from Windows Update
> and got error message also,that is what really puzzled
> me.I never had a wedcam before this device.Actually I
> have tried to remove all the programme for the device,I
> have also tried to restore to an earlier date,all above
> doesnt work.My friend got the same wedcam together and is
> working fine.Device manager shown no drivers install for
> this device.I have done the installation from CD more
> than 10 times already.PLEASE HELP.
>

If nothing else helps - follow the instructions.
Have you tried to contact the hardware vendor (that's, Creative)?

--PA