I NEED HELP please

[Guest]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

I don't know much about computer tech problems so I need all the help I can
get. I recently upgraded my HP Athlon computer to Windows XP pro.
Everything is great on it with one exception. My Officejet G55 all in one
printer scanning feature does not work anymore. I can print or copy but not
scan. Someone told me it will not work with XP unless I update the driver
but I do not know how to do this. How do I have my XP find the driver for
me? I'm sure this is relatively easy but I don't have a clue where to start
looking for it and once I find it, how do I do it?

Thanks,
Eileen

 

[Guest]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

The new drivers are at the HP website at:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=57742&lang=en&lc=en&cc=us&dlc=en&os=228&softwareitem=oj-6106-2
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Eileen" <dougale@worldnet.att.net> wrote in message
news:IbIwc.14727$Gx4.9734@bgtnsc04-news.ops.worldnet.att.net...
> I don't know much about computer tech problems so I need all the help I
can
> get. I recently upgraded my HP Athlon computer to Windows XP pro.
> Everything is great on it with one exception. My Officejet G55 all in one
> printer scanning feature does not work anymore. I can print or copy but
not
> scan. Someone told me it will not work with XP unless I update the driver
> but I do not know how to do this. How do I have my XP find the driver for
> me? I'm sure this is relatively easy but I don't have a clue where to
start
> looking for it and once I find it, how do I do it?
>
> Thanks,
> Eileen
>
>