We recently purchased parts to build 2 completely new PC's for our company. Both PC's have the exact same specs, hardware and software...yet one of them keeps crashing every couple of days. The other one has not had a single problem yet.
I'm providing the 2 crash dumps from the offending PC. If anyone could help us out in assessing the problem, we'd greatly appreciate it as we have absolutely no clue what's gong on currently.
Try using 1 stick of ram at a time on the machine and see if it stay stable with each one over the course o fa day or so. If one fails, swap it out to the other, if they both dont fail, time to keep lookin.
0x00000116: VIDEO_TDR_ERROR basically means that the GPU driver craps out. As of Windows Vista, the OS sends a command to restart the driver. In this case, after 10 seconds, teh driver fails to respond, and the OS crashes as a result.
This ALMOST always means either the GPU driver is at fault, or the GPU itself is faulty. Try a different driver version. If the issue remains, its almost certainly a problem with the GPU [test with another one if you have one, otherwise just RMA the GPU].
Ok. I ran memtest86 and everything came back squeaky clean.
As far as the GPU is concerned, that computer is using on-board Intel HD 3000 graphics, same as the other PC. I CAN try to add an extra graphics card we have lying around...but I'm still wondering why this one is being a b**ch, and the other is fine and dandy.