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What does zero ping mean and how do i fix this?

Last response: in Networking
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Hi,

I'm having this weird problem nowadays and it's really frustrating.

I randomly get disconnected from the online applications that I'm using.(Msn, skype, online games, etc.)

And I'm running this program in the background to check what's going on.



As you can see, everything is normal till I get 0 ping for a couple of times, then it immediately goes back to normal till it hits 0 ping again.

It's very random, it happens on the 345th hop or 789th etc.

The question is

What's causing this and how do I fix it?

I'm on a wi-fi connection but not using wireless modem.The cable's plugged to my computer.

More about : ping fix

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It looks like the Wi-Fi connection drops packets once in a while. This is normal if there's anything in the direct path between the antenna and the station. Only you (and probably your ISP) knows about your setup, the location of the station, etc.

Pings to your ISP should stay relatively constant, even after hundreds of them. I downloaded HSLAB Ping and I disconnected my Internet connection to see what would happen. The time shot up to over 2 million as each ping timed out. My conclusion is that you're not dropping packets, but you get a reply back in no time and that isn't possible over a WAN connection.

What happens if you execute ping -t to your ISP? Are the results similar to what you've witnessed with HSLAB Ping?

hi, i just got home so i couldnt call 'em today

results of -t ping till i got bored :

sent:269 received:268

lost:1

lowest:8ms highest:541ms average:44ms

but i'm pinging their website, i'm not sure how else to ping my isp

should i try pathping getaway test?

tracert to their website:

1 <1 ms <1 ms <1ms

2 13ms 12ms 17ms

3 20ms 19ms 10ms

4 38ms 15ms 34ms


trace complete


i'm guessing you're right about something randomly interfering with my signal

because it's impossible to get 500 ping when i ping my isp

under normal circumstances it is 13-20ish ms

innerchaos said:
hi, i just got home so i couldnt call 'em today

results of -t ping till i got bored :

sent:269 received:268

lost:1

lowest:8ms highest:541ms average:44ms

but i'm pinging their website, i'm not sure how else to ping my isp

should i try pathping getaway test?

You could use the second IP address returned by the tracert. That's the shortest path betwen your system and your ISP and packets shouldn't be dropped. That still doesn't explain why HSLAB Ping sometimes returns 0ms when pinging an Internet address. If I were you, I'd use the ping results when talking to my ISP (unless they're also interested in the HSLAB Ping results).

right, i just -t ping'd the second IP address

163 packets sent 157 received

3% loss

there's definitely something interfering with my signal

maybe HSLAB gives zero ping instead of saying timeout, idk

innerchaos said:
yeah, i just tried that

started pinging with HSLAB and plugged the cable off after a few secs

it immediately stopped pinging and said "unknown host google.com"
Instead of a host name, ping the second IP address returned by tracert. Losing .5 to 1% packets is acceptable because that type of traffic is not guaranteed. Your issue is caused by something else and I believe that the 0ms detected by HSLAB is not normal.
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