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I/O Error 0xc00000e9 ? Faulty USB Root Hub on Main. Board

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November 21, 2012 10:16:02 PM

If I had not attempted to the upgrade to Windows 8 Pro.,
I would not be aware of this problem and the fact.
“If It becomes necessary,” I cannot do a re install of windows 7 Pro.
And I cannot Upgrade to Windows 8 Pro.
The reason:
Upon boot up from Windows 7 or Win 8 purchased DVD
the following.
“Windows encountered a problem communicating with a device connected to your computer. This error can be caused by

unplugging a removable storage device such as an external USB drive while the device is in use.
Make sure any removable storage is properly connected and then restart your computer.”

I/O Error 0xc00000e9 t
End of Black Screen Message.

As mentioned in my earlier posts, I was attempting an upgrade to
Windows 8 Pro from my current O/S Windows 7 Pro 64 bit.
That is what brought this major issue to my attention.

It's important to understand that with my current install of
Windows 7 Pro 64 bit - "everything" functions perfectly.
No problem with boot-up - No problem with using the repair
DVD I created during a system image backup.
No problem using that repair disk to recover a backup image.
No problems when Windows 7 is up and running.
Further to that. Device Manager shows no conflicts and all attached
drives appear in Disk Manager as they should.
Tests:
RAM test OK - Drives OK - Cables OK - DVD Burner - OK 750 Watt PS OK
Video Card OK - All CPU temps below 105 F. M. Board Temp 89.6 F.

After a lot of testing and research:
I believe the problem is at USB Root Hub - USB1112 and USB910
located at the bottom edge of P7P55D-E-PRO mother board, regardless
of the fact, all the USB ports function when a flash drive or external
HDD is attached.
That said, there is an issue.
A pop up message recently began to appear that reads
“A USB device as not recognized.” That happened over and over
until I removed the external HDD and disconnected the adapter and cable
running from USDB1112


Deduction:
As mentionedearlier , only when booting from a Windows 7 or 8 DVD
a black screen appears with the following message.

“Windows is having a problem communicating with one of the devices attached to this computer. This error can be caused by

unplugging a removable storage device such as an external USB drive while the device is in use. Make sure any removable

storage is properly connected and then restart your computer.”
I/O Error 0xc00000e9
End of black screen message:

It is then, and only then, that this issue comes to the surface and stops an upgrade of Windows 8 or re install of Windows 7.

In my opinion, If a USB Hub has hardware issue it can ruin your
day or give you a reason to buy a new mother board due to a fault
in the USB hub(s)

Cheers,
Paul aka Pkw[/b]
December 21, 2012 12:16:01 PM

u can test your usb problems in the following website http://www.usb-industrial.com/ they provide u with wide variety of tools . those might help u solve it . usb io interface will help u
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December 31, 2012 1:38:07 PM

mohammad_amju said:
u can test your usb problems in the following website http://www.usb-industrial.com/ they provide u with wide variety of tools . those might help u solve it . usb io interface will help u


Please stop sending advertising. THe USB issue will not be
corrected with software.
Regards,
PKw
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March 15, 2013 5:28:32 AM


This is a dvd drive problem but I have tried 6 different drives, sata and ide. That the only helpful response on this forum referred to a usb situation when the problem has nothing to do with usb is sad.


Pkw said:
mohammad_amju said:
u can test your usb problems in the following website http://www.usb-industrial.com/ they provide u with wide variety of tools . those might help u solve it . usb io interface will help u


Please stop sending advertising. THe USB issue will not be
corrected with software.
Regards,
PKw


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!