Driver has stopped working and has successfully recovered

[Ingo Meyrt]

Hi all, I've been getting this message a lot lately, even after I sent my card off for repair, because of this problem. ONLY while playing games, I will get either a black or white screen or a screen full of vertical lines of a random color, and almost every time I have to do a hard reset because it never recovers.

I called Gigabyte and have scheduled for another RMA, but after investigating the problem further, I'm worried it could be something else. I've read that this error can be caused by faulty PSUs and the Video card not getting enough power, or possibly the ram. (I will post Memtest details later) I have only had this PSU for about a month over a year, it is a 750W Zephyr PSU, but I'm still iffy if that's the problem.

I have a 5450 that I use as a backup, although it uses no PCI-E plug-ins) I can use this card and play games without ever getting the error. Would this be a possible reassurance that it's my card causing the problem or could it be ruled out since it uses less power than my HD 5850.

Other specs:
Motherboard: Asrock Extreme 5850
Ram: Corsair 4GB
CPU: Phenom II X4 Black Edition

 

[drums101]

zephyr? thats a weird brand and could def be the problem....how many PCIE power cables does that psu come with? also have you tried new driver versions?

 

[Ingo Meyrt]

It has four and I've tried all of them, and I've tried 4 different driver versions.

 

[Deemo13]

Zephyr......I don't like the sound of that power supply company. Can you give us some other information on the power supply?

 

[badtaylorx]

did they send the same card back and say there were no issues???

 

[Ingo Meyrt]

did they send the same card back and say there were no issues???

They sent that same card back yes, but said they found a broken resistor on it, previously before I sent it off it would not work at all. I assume that the line problem was why it died. the card is near 2 years old after all.

 

[Ingo Meyrt]

Memtest details from last night.

1505.6% coverage, 0 Errors.

 

[drums101]

can you test the system by putting the gpu on its own powersupply? this will rule out the psu as the problem

 

[Ingo Meyrt]

can you test the system by putting the gpu on its own powersupply? this will rule out the psu as the problem

Unfortunately I don't have another power supply. I'm guessing at this point it's either my PSU or my Graphics card.

I could possibly get my hands on another PSU, but it would only be a 300W one. My card requires a minimum of 500. Would a 300 be okay if its only powering the card?

 

[tushardehra]

just get ur frnds ram n install it n seee the diffrnce

 

[drums101]

yea a 300watt psu would be fine for just the graphics card to test things out...you would prolly just need some adapter cables to be able to plug the card in

 

[Ingo Meyrt]

yea a 300watt psu would be fine for just the graphics card to test things out...you would prolly just need some adapter cables to be able to plug the card in

By adapter cables do you mean the PCI-E plug-ins? Also thank you for your contribution in this thread, I appreciate it.

 

[Ingo Meyrt]

Update: over the past 3-4 days, I have stopped getting Lines when I crash all together, it's now always a simple black screen.

 

[tushardehra]

i am telling u replace ram my frnd

 

[drums101]

By adapter cables do you mean the PCI-E plug-ins? Also thank you for your contribution in this thread, I appreciate it.

yea that is exactly what I meant...you man need adapters that change molex to pcie power cables bc a 300watt psu prolly does not have any pcie cables..I would give this a shot before you replace your ram....why spend money unless you absolutely have to

 

[Ingo Meyrt]

i am telling u replace ram my frnd

If anything, RAM will be the last thing I replace

 

[Ingo Meyrt]

yea that is exactly what I meant...you man need adapters that change molex to pcie power cables bc a 300watt psu prolly does not have any pcie cables..I would give this a shot before you replace your ram....why spend money unless you absolutely have to

Alright, Ill give it a shot and report back when I've tested it tomorrow

 

[Ingo Meyrt]

Unfortunately the PSU didnt have PCI-E plug ins and I don't have money for adapters so that idea was a no-go. Although, yesterday I played 3 different games for about 2 hours each with no crash at all. Im beginning to wonder if the problem fixed itself or if I did something. Maybe it was just a stroke of luck.

 

[drums101]

that sucks man thats really the only way you can really rule out the PSU...maybe if you can get a friend to take out his main psu or something and let you borrow it for 20 minutes....