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Keyboard only works sometimes

Last response: in Systems
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November 27, 2012 12:10:37 AM

Hey TomsHardware,

So my fiancees computer's keyboard works to log in, but once the computer has finished booting, it works no longer. The mouse works and everything, but no letters come out, the function keys don't work, nothing. Maybe she has a virus or other malware, but ya it doesn't work. Any suggestions?

More about : keyboard works

November 27, 2012 12:28:50 AM

Has she tried unplugging and replugging the keyboard?

If not, has she tried shutting down the computer, replugging, and booting again?
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November 27, 2012 1:06:17 AM

It's a laptop, so no unplugging and replugging, but we have shut down and rebooted multiple times, and tried to enter bios to re enable it, but since the keyboard doesn't work, we can't even get into bios.
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December 3, 2012 11:37:55 PM

...?
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December 17, 2012 2:38:18 PM

Ok well due to the lack of answers or replies or anything on this forum I'm just not gonna come to tomshardware anymore. I know that people don't get paid to answer peoples questions here, but come on.
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