Can't seem to get gigabit on my laptop.

[alfredw]

Hello,
I have a lenovo G560 laptop. The specs say that it has gigabit ethernet. But I seem to only be able to get 10/100 on it. I have looked at the device control and can only find 10 or 100, half or full duplex; or auto negotiation under speed and duplex. My router is showing the connection as 100m rather than the 1000m it shows for my other gigabit devices.

The device is labeled as Realtek PCIe FE Family Controller

What am I doing wrong or are the specs incorrect?

Thanks,
Alfred

 

[GhislainG]

Is it configured for auto (Gigabit always is Auto)? If so, have you tried another Ethernet cable?

 

[alfredw]

Thanks for the reply.
Yes it is set to auto.
I have tried other cables but will again to be sure.

Thanks,
Alfred

 

[hang-the-9]

Try updating the network drivers, since it's a Lenovo, using the Thinkvantage System Update utility is an easy way to run all updates.

 

[alfredw]

Thanks for the advice hang-the-9 and GhislainG.
I went to the Lenovo web site and updated the driver.
I also bought a new cat 5e cable.
Still getting the same results....
Bummer still trying to figure it.

Is it possible that my network card is just 10/100 even thought the specs say otherwise???

Alfred

 

[hang-the-9]

It's a bit too new not to have gigabit ethernet. Try changing ports with another computer see if the issue follows the port.

 

[shlum]

Hi all.
I have the same problem.
G560, Realtek PCIe FE Family Controller, newest Driver 7.48.823.2011
Tried different Gigabit switches with Cat5e and Cat6 cables.
Always same result: 100MBit. That's it.
I have no idea ...

 

[GhislainG]

Why not contact Lenovo support? They may be able to help.

 

[alfredw]

I got new problems now. I tried to update the bios and I ended up corrupting the bios. The computer is dead now...

I went to the Lenovo web site and downloaded the bios update and when I tried to flash the bios there was an error message. I got a blank screen when I restarted the laptop.

 

[hang-the-9]

Try to make the bootable CD for the BIOS update, if that does not work, need to contact Lenovo support. G560 should be in warranty.

 

[shlum]

Why not contact Lenovo support? They may be able to help.

There is no support on Lenovos 'Support Page'. Just nice pictures...

 

[hang-the-9]

http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-76613, there are support numbers listed based on the product. Different ones for IdeaPad and ThinkPad I think, I don't know which one yours is.

 

[alfredw]

Gave up and bought a new laptop.

 

[alfredw]

Best answer selected by alfredw.

 

[shlum]

Gave up and bought a new laptop.

So did I.