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Dalejyoung

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Dec 17, 2011
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I'm having trouble with my router lossing wireless connection. It has to be unplugged and plugged back in. Also how do I secure the connection. Serial number is 1N72867J03197

Jody
 

Hello and welcome to Tom's Hardware Forums.

Does it only lose wireless connectivity or does it lose the signal from the MODEM or telephone line? Here's how to secure it.

Use the cable that came with your router to connect to your computer then go Start then Run in XP - or use the Windows key plus R in Vista and Windows 7, then type in the following into the Open box, including all the spaces:-

cmd /k ipconfig /all

then press Enter and from the black form that shows up, take a note of the numeric code beside the Default Gateway icon - something like 192.168.0.1.

Type exit to close the black form.

Open Internet Explorer and enter that code into the URL address bar as though it was a website. You're then at the login page to the router's settings utility and admin will usually be the login with either admin or password as the password but your router's instruction manual will help you there.

If you're in, seek out Wireless and then Security and take a note of the key. Sometimes it may be a passphrase, some a simple set of letters and others a hexadecimal code. You also may as well note which level of security it is - WEP, WPA or WPA/PSK 2 and then either AES or TKIP. Your computer will already know this but it's handy information to store. Note also that hexadecimal only contains numbers from zero to 9 and letters a to f so there's no confusion of I and O with 1 and 0.

It's adviseable to keep a note of that security key in your Documents folder and also outside the computer.

 

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