Installed Gateway drivers for sound card and video card. What am I missing? Is there a PCI adapter or bridge in there somewhere?.... Or can someone with one of these machines go into their Device Manager and tell me what PCI hardware and adapters you have listed.
This is not my machine, but is Girlfriend's sister's machine. Mine is home built with none of the Gateway flakiness or driver issues.
You can reach the specifications for the system by plugging in the serial number at the <A HREF="http://www.gateway.com/support/default.asp" target="_new">Gateway site</A>. It would have been helpful if you had listed the number, dude. (I know it's not your machine, and it might not have been possible.) Standard procedure with OEM proprietary systems. It can be difficult to get into an archived database listing older systems without that number. Dell and Gateway websites are particularly bad about this kind of thing.
Things to check:
Is the integrated audio listed in the Device Manager and shown as functional, as well as the unknown PCI device?
Does the unknown device show up as having a conflict with another device? If you remove it from the Device Manager and reboot, does Windows attempt to reinstall the device?
Is the CD-ROM audio cable attached to the sound connectors on the mainboard?
Is the CD-ROM correctly identified in the Device Manager? Has a drive letter? Does it show as being PIO or DMA under the IDE controller channel? Are other kinds of CD's visible in the CD-ROM, such as data CD's?