I have a brand new Dell Inspiron 570.
Right out of the box, the HDMI kept saying that it had no input, even though
it did have a chord plugged into it.
When I turn on the pc, it doesn't load windows, it just keeps saying
no HDMI input on a black screen and the only way I can get past that error code is to
plug in the VGA cord.
Once the pc gets into windows, all works fine until I shut down or go into sleep mode,
then the no hdmi input error starts again. I notice that it does this even when I leave the
VGA chord plugged in?
I have replaced the chord three times with brand new chords, it still does this.
Dell thought it was a faulty HDMI port and replaced the motherboard
two seperate times now. It still didn't fix my issue so then they thought it
was a faulty plug on the monitor and replaced it. Still having the same issue.
Everytime I call Dell tech support, they keep me on the phone for hours updating
drivers, bios, etc...nothing fixes the issue.
Anyone have any idea as to what the problem is or how to fix this?
Now, the tech wants to reformat my hard drive?
I have spent hours with them on the phone trying to fix a brand new pc.
I'm just a mom here, not a pc guru but I have read for hours online trying to
see if I can find someone else having these same issues.
Dell Inspiron 570
Windows 7 professional
AMD athlon ii x4 645 processor 310 ghz
8 gig installed memory
64 bit operating system
Any help would be appreciated
Right out of the box, the HDMI kept saying that it had no input, even though
it did have a chord plugged into it.
When I turn on the pc, it doesn't load windows, it just keeps saying
no HDMI input on a black screen and the only way I can get past that error code is to
plug in the VGA cord.
Once the pc gets into windows, all works fine until I shut down or go into sleep mode,
then the no hdmi input error starts again. I notice that it does this even when I leave the
VGA chord plugged in?
I have replaced the chord three times with brand new chords, it still does this.
Dell thought it was a faulty HDMI port and replaced the motherboard
two seperate times now. It still didn't fix my issue so then they thought it
was a faulty plug on the monitor and replaced it. Still having the same issue.
Everytime I call Dell tech support, they keep me on the phone for hours updating
drivers, bios, etc...nothing fixes the issue.
Anyone have any idea as to what the problem is or how to fix this?
Now, the tech wants to reformat my hard drive?
I have spent hours with them on the phone trying to fix a brand new pc.
I'm just a mom here, not a pc guru but I have read for hours online trying to
see if I can find someone else having these same issues.
Dell Inspiron 570
Windows 7 professional
AMD athlon ii x4 645 processor 310 ghz
8 gig installed memory
64 bit operating system
Any help would be appreciated