Hello,
I am having a continual problem with my graphics. My screen will randomly flicker or blackout. Most of the time it will turn back on in a few seconds, but sometimes it will shut the computer down or freeze it up so that it needs to be manually shut down. I originally had Vista and was getting the flickering and blacking out screen, with the BSOD sometimes. I upgraded to 7, still had the same problems, bought a new graphics card, still the same problems, completely wiped my hard drives and did a clean install and am still having the issue. It seems like most of the time the black screen occurs when watching a video or viewing pictures, but it will happen occasionally even when just browsing online or working in Word. When I first replaced the graphics card, it seemed that the problem was gone but it came back in several days of using the new card.
I've tried using just about every possible driver for my graphics card but to no avail. I also spent some time with HP Support and they gave up. One peculiar things is that I looked at my Windows Experience Index and it was saying my lowest score was a 5.5 for graphics. It said that it needed to be refreshed, so I did that and now it comes back with a score of 1 for graphics and 2 for gaming graphics. Is it just a coincidence and this graphics card is going bad too? If anyone has any ideas on what this might be, I would really appreciate it.
The BSOD was not always the same error, but several times I remember that it was related to "nvlddmkm .sys." This is the error report that it provided after one of the BSOD crashes:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: fe
BCP1: 00000005
BCP2: 8473D0E0
BCP3: 80862832
BCP4: 87527BE4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Here is my system info:
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
RAM: 4GB
Graphics: NVIDIA GeForce GT 320
Avg GPU temp: 63 degrees C
OS: Windows 7, 32 Bit, with all latest updates
I am having a continual problem with my graphics. My screen will randomly flicker or blackout. Most of the time it will turn back on in a few seconds, but sometimes it will shut the computer down or freeze it up so that it needs to be manually shut down. I originally had Vista and was getting the flickering and blacking out screen, with the BSOD sometimes. I upgraded to 7, still had the same problems, bought a new graphics card, still the same problems, completely wiped my hard drives and did a clean install and am still having the issue. It seems like most of the time the black screen occurs when watching a video or viewing pictures, but it will happen occasionally even when just browsing online or working in Word. When I first replaced the graphics card, it seemed that the problem was gone but it came back in several days of using the new card.
I've tried using just about every possible driver for my graphics card but to no avail. I also spent some time with HP Support and they gave up. One peculiar things is that I looked at my Windows Experience Index and it was saying my lowest score was a 5.5 for graphics. It said that it needed to be refreshed, so I did that and now it comes back with a score of 1 for graphics and 2 for gaming graphics. Is it just a coincidence and this graphics card is going bad too? If anyone has any ideas on what this might be, I would really appreciate it.
The BSOD was not always the same error, but several times I remember that it was related to "nvlddmkm .sys." This is the error report that it provided after one of the BSOD crashes:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: fe
BCP1: 00000005
BCP2: 8473D0E0
BCP3: 80862832
BCP4: 87527BE4
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Here is my system info:
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
RAM: 4GB
Graphics: NVIDIA GeForce GT 320
Avg GPU temp: 63 degrees C
OS: Windows 7, 32 Bit, with all latest updates