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Unable to install Windows on a new build

Last response: in Windows 7
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February 27, 2012 9:56:33 PM

Hey everyone,
I am coming across a problem with installing Windows on my new build.

I am unable to install Windows 7 or XP on my new build.

I own a Windows 7 Professional 64-Bit Disc and the XP Disc is from my old PC.

After choosing to boot from my optical drive, I receive a Windows Boot Manager scree that tells me that Windows has encountered a problem communicating with a device connected to your computer.

Status: 0xc00000e9


I have tried the following:

► Rebooting my PC and only having my SSD connected to my MB (no beeps)
► Rebooting my PC and only having my HDD connected to my MB (no beeps)
► Trying both of my HDDs connected to my MB (no beeps)
► Having both of my HDDs disconnected. (no beeps)
► Trying to install Windows XP, but I received a similar error (no beeps)
► Changed the SATA mode in my BIOS from ACHI to IDE - (my pc then made loud, rapid, and continuous beeps)

Do I have to send my drives back for an RMA or is my MB bad?

Everything is powering on, but I do not know what the problem is.

Could it be my SATA 6GB/s cables?

Build:
• Motherboard: ASUS P8 Z68-V/Gen 3
• Processor: Intel i5 2500k
• Memory: G.Skill 4GB x 2 DDR3 PC12800
• Graphics Card: Nvidia GTX 560ti
• PSU: Corsair HX850
• Optical Drive: Samsung 12X S-ATA Blu Ray Drive
• SSD: Crucial M4 128 GB → SATA III → SATA 6GB/s
• HDD: WD Caviar Blue 500 GB → 16MB cache → 7200 RPM → SATA 6GB/s

Many thanks in advance!
a b $ Windows 7
February 27, 2012 10:23:17 PM

I would start by checking all the cable connections disconnect and reconnect making sure they are tight. Also ,make sure all the sata devices are turned on in the bios. Lastly try cleaning the disc before using.
a b $ Windows 7
February 27, 2012 10:23:30 PM

i've tried searching a little on 0xc00000e9 in google. Not sure which solution will help you as there are a few.

my understanding it could be the bios having trouble communication with your dvd drive. Whether its due to the drive it self or cabling.

You do have an original cd of windows you’re using and not a backup copy?
I’ve read a few people having 0xc00000e9 issues relating to dodgy backup copies.


Related resources
February 27, 2012 10:34:41 PM

Dogsnake said:
I would start by checking all the cable connections disconnect and reconnet making sure they are tight. Also ,make sure all the sata devices are turned on in the bios.


I tried that, but it did not help.
February 27, 2012 10:37:07 PM

boju said:
i've tried searching a little on 0xc00000e9 in google. Not sure which solution will help you as there are a few.

my understanding it could be the bios having trouble communication with your dvd drive. Whether its due to the drive it self or cabling.

You do have an original cd of windows you’re using and not a backup copy?
I’ve read a few people having 0xc00000e9 issues relating to dodgy backup copies.


My school gives it's students a one time license to install Windows on their school PCs.

I downloaded the CD from my school and burned it to a disc to use.

I checked the cabling of my blu ray drive and it is fine.

I reattached them and plugged it into 2 different SATA ports.
February 27, 2012 10:56:09 PM

I believe the error relates to teh optical drive. try doing an install with neither HDD attached. I think you will get the same error.

Try plugging the Optical drive into different SATA ports, your blue and grey ports are using the z68 chipset and the red is using the micron.

If both fail you could try doing the install via USB (just google it).

Best solution

a b $ Windows 7
February 27, 2012 11:07:28 PM
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ferret mocha latte said:
I downloaded the CD from my school and burned it to a disc to use.


Perhaps this may be your issue. Only way of finding out for sure is to put an original dvd in or burn again at a slower speed.
February 28, 2012 1:42:05 AM

Hey everyone, I figured it out on my own.

Sorry for the hassle.

I borrowed a relative's Vista and installed it.

From there I was able to install Windows 7 from my original disc.

My assumption is that there was something wrong with the bootloader in my CD.

Thanks for all of your advice and assistance!
February 28, 2012 1:43:36 AM

Best answer selected by ferret mocha latte.
a b $ Windows 7
February 28, 2012 2:48:19 AM

This topic has been closed by Nikorr
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