usb 2.0 external hard drive is not assigned with a drive l..

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Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

I appreciate it if someone could help me on this
frustrating problem:
i recently bought a 60 GB usb 2.0 hard disk drive. My
computer seemed regconizing it: sounds played when
plugging in and out, 'safely remove hardware' icon showed
up on the right bottom corner, double clicks on the icon
showed: mass storage device in its list, double click on
this line showed: usb 2.0 hard disk drive; from control
panel/system/hardware/device manager/hard drives/usb 2.0
storage device/volume showed no info but when clicked
on 'populate' showed 'new volume' with 57GB.
The problem is in the 'my computer' there was no drive
letter that allowed its use. Plugging it in my other
computer and laptop (also MS XP), the drive letter showed
under 'new volume' and was able to use.
One thing worth mentioning, the trouble computer seems
has problem with 2 USB ports. In the 'other device'
item, 2 'USB device' icons showed with a yellow question
marks. When rebooted, it attempt to install the drivers
but failed to do so. However, there are two other usb 2.0
ports without problem. Plugging the usb hard drive there
had the same problem.
Please help. How can I make the drive letter show up for
use.
Thanks a lot,
Thao
 
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Guest

Guest
Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

Did you try assigning a Drive Letter in Disk Management?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

<tng6728@hotmail.com> wrote in message
news:636001c4933d$8f908dc0$a601280a@phx.gbl...
>I appreciate it if someone could help me on this
> frustrating problem:
> i recently bought a 60 GB usb 2.0 hard disk drive. My
> computer seemed regconizing it: sounds played when
> plugging in and out, 'safely remove hardware' icon showed
> up on the right bottom corner, double clicks on the icon
> showed: mass storage device in its list, double click on
> this line showed: usb 2.0 hard disk drive; from control
> panel/system/hardware/device manager/hard drives/usb 2.0
> storage device/volume showed no info but when clicked
> on 'populate' showed 'new volume' with 57GB.
> The problem is in the 'my computer' there was no drive
> letter that allowed its use. Plugging it in my other
> computer and laptop (also MS XP), the drive letter showed
> under 'new volume' and was able to use.
> One thing worth mentioning, the trouble computer seems
> has problem with 2 USB ports. In the 'other device'
> item, 2 'USB device' icons showed with a yellow question
> marks. When rebooted, it attempt to install the drivers
> but failed to do so. However, there are two other usb 2.0
> ports without problem. Plugging the usb hard drive there
> had the same problem.
> Please help. How can I make the drive letter show up for
> use.
> Thanks a lot,
> Thao