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Windows 7 ATI Radeon 4650 HD Driver issue

Last response: in Windows 7
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January 26, 2010 10:21:26 PM

I had windows 7 installed on my system by the local Staples Office store yesterday. When they installed it my Vid card, a ATI Radeon 4650HD (1gig) was already plugged into the motherboard.

I've tried installing both the drivers and the CCC for the card but it doesn't seem to be recognized by windows 7. When i go into the device manager under Display Adapters it reads "Standard VGA Graphics Adapter". I had thought that under Windows XP when i looked there it recognized my card, am I installing the drivers wrong? Is windows not seeing them?

Any help or advice would be greatly appreciated.
January 27, 2010 3:34:34 PM

Make sure you are installing the correct version (32 bit or 64 bit) drivers to match the version of 7 you had installed. I have a 4850 in mine with no problems running 64 bit.
You also might try reseating the video card.
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January 27, 2010 9:43:55 PM

I did some research with a buddy of mien and it turns out that my MOBO isn't new enough to correctly communicate between the vid cards and windows 7 and the company that made it went out of business 8 months after making the board so there is no new Bios or drivers. I guess it turns out a 5yr old MOBO isn't good for everything i thought it would be.
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January 28, 2010 12:03:04 AM

I'm pretty sure it is new enough, if it has a pci-e it will work, you just need to plug the display cable to the 4650
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January 30, 2010 4:24:04 AM

The card is AGP.
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January 30, 2010 11:59:02 PM

Trixor887 said:
When i go into the device manager under Display Adapters it reads "Standard VGA Graphics Adapter". I had thought that under Windows XP when i looked there it recognized my card, am I installing the drivers wrong? Is windows not seeing them?

Do you have an Intel CPU? Since the device is showing up with a generic name in Device Manager it's likely you need to install the Intel Chipset Software Installation Utility, aka the Intel Chipset Drivers.
http://www.intel.com/support/chipsets/inf/

Make sure you're getting the latest version of GPU Drivers directly from AMD. Select the correct verion of your OS, then Radeon, then Radeon HD 4600 Series: http://support.amd.com/us/gpudownload/Pages/index.aspx
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January 31, 2010 12:58:38 AM

wow theres a motherboard company that ran out of business?..well im not sure..i heard about driver issues with windows and the 64bit-but no one actually explained anything.

it may be because urs is a agp..i have never used one so i dont know what the reason is
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a b $ Windows 7
February 1, 2010 3:53:09 PM

Trixor887,

Just to confirm -- are you installing the drivers specifically for Windows 7? Also, prior to migrating to Windows 7 from Windows XP did you run the Windows 7 Upgrade Advisor?

To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://tinyurl.com/no4xb7

Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://bit.ly/1gW6Ns

Should you require additional assistance and feedback, Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams.

Jessica
Microsoft Windows Client Team


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February 1, 2010 8:03:11 PM

Jessica, the drivers I am attempting to install come from the ATI Radeon driver page and are listed as being compatible with Windows 7. Staples ran a check to verify that my PC can operate windows 7 before they installed, it is a part of their process.

My MOBO is a Soltek SL-K8MK00I-R(L) Manufactured 1/3/2005 porcessor is an AMD Athlon 3400+
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June 25, 2011 4:45:23 AM

I know this may be too late for some, but there is a hotfix available through ATI (AMD) to resolve this issue. Here's the link to it:


http://support.amd.com/us/kbarticles/Pages/CatalystAGPH...

I worked on this for a good bit before I came across the hotfix. Once applied, the Catalyst installation program instantly recognized that I had a Radeon 4650 HD and promptly installed it without issues. Hope this helps someone else who may find themselves stuck.
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March 28, 2013 3:28:46 PM

ubernoobie said:
I'm pretty sure it is new enough, if it has a pci-e it will work, you just need to plug the display cable to the 4650


Note that this is an AGP card, so having PCI-E has exactly NOTHING to do with this situation...
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