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BSOD after my first build

Last response: in Systems
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I recently finished my first build. Everything was working fine when I completed the external build but after I finished the internal build, installed windows and my drivers I started to receive the blue screen of death! On top of that, my blue led's near the top fan never come on anymore. The lights for the fan controller and power/reset button still work though. I also can't see any lights on my mobo. Here is what I received after the BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8009EC2B30
BCP3: FFFFFA8009EC2E10
BCP4: FFFFF800031CD460
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I'd like to add my minidump file to this post, but I'm not sure what's the best way to do that. I've also discovered that I have an unknown device that I need to install a driver for, but I can't figure out what that device is and was wondering if that could be the issue? I found a firmware update for my SSD, but when I attempt to update it through the application that I downloaded from Mushkin it doesn't find any drives that I can select to update, just a blank screen. I'm worried I might have a faulty part or I messed something up during the build, so any help or advice would be greatly appreciated. Thank you.


PCPartPicker part list / Price breakdown by merchant / Benchmarks

CPU: Intel Core i5-3570K 3.4GHz Quad-Core Processor ($169.99 @ Microcenter)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ($29.98 @ Amazon)
Motherboard: ASRock Z77 Extreme4 ATX LGA1155 Motherboard ($129.98 @ Outlet PC)
Memory: Samsung 8GB (2 x 4GB) DDR3-1600 Memory ($41.98 @ Amazon)
Storage: Samsung Spinpoint F4 2TB 3.5" 5400RPM Internal Hard Drive ($129.99 @ Newegg)
Storage: Mushkin Chronos 120GB 2.5" Solid State Disk ($104.99 @ Newegg)
Video Card: XFX Radeon HD 7850 2GB Video Card ($204.99 @ NCIX US)
Case: NZXT Phantom (White) ATX Full Tower Case ($119.99 @ Newegg)
Power Supply: Corsair Professional 650W 80 PLUS Bronze Certified ATX12V / EPS12V Power Supply ($89.99 @ NCIX US)
Optical Drive: LG WH14NS40 Blu-Ray/DVD/CD Writer ($69.98 @ Outlet PC)
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit) ($89.98 @ Outlet PC)
Total: $1181.84
(Prices include shipping, taxes, and discounts when available.)
(Generated by PCPartPicker 2012-12-16 21:00 EST-0500)

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Have you checked temperatures? check ALL of them (CPU cores, GPU, HDD, SSD, RAM) and check if there's any thermal compound coming out from the sides of the heatsink onto the motherboard (that means you used too much and it might be overheating. You'll need to take it out, clean it with 70%-90% rubbing alcohol and reapply). Also do a stress test with aida64 or prime 95 to your components (try leaving it overnight), and use memtest to check the memories.

Also, try taking a picture to the BSOD if you get it again so we can see the error, and check the event viewer on windows and see what went wrong, when and why, then compare.

Good luck!

ajchavez91 said:
Have you checked temperatures? check ALL of them (CPU cores, GPU, HDD, SSD, RAM) and check if there's any thermal compound coming out from the sides of the heatsink onto the motherboard (that means you used too much and it might be overheating. You'll need to take it out, clean it with 70%-90% rubbing alcohol and reapply). Also do a stress test with aida64 or prime 95 to your components (try leaving it overnight), and use memtest to check the memories.

Also, try taking a picture to the BSOD if you get it again so we can see the error, and check the event viewer on windows and see what went wrong, when and why, then compare.

Good luck!


Thanks for responding! It's been tough getting a response on any forum about this. I'll check the temperatures, see if any thermal compound is coming out from the sides, and do a stress test and see if I can grab a photo of it crashing and get back to you as soon as I can. Thanks again.
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