How to replace a device

[kristy grow]

I'm trying to connect an ipod touch to itunes and it says it does not recognize the device then it says to retry and i did. Then it says to replace the device. How do I do this ?

 

[mcnumpty23]

the problem may be itunes--i had problems like it not recognising devices

you could uninstall or reinstall it to see if it helps

i hated being made to use itunes so i used to use this--it used to be free but dont know if it still is

http://download.cnet.com/CopyTrans-Manager/3000-18546_4-10842241.html

or j river media center--thats a free trial

 

[ThomasSf]

Yes, there must be something wrong with your itune. Uninstall it and reinstall it. Check out whether it helps!
If not itune's fault, you may have to restore your iPod to see whether it works.