Windows 7 hangs on shutdown

Hi guys, I have been having this random problem where my computer fails to shutdown every time. I know it is a general question but I have no idea why this happens. The only thing I remember changing was my sound card, but it is disabled in the device manager so I don' think that is the issue.

Is there any way I can log events to see why it is crashing?

Thanks.
5 answers Last reply
More about windows hangs shutdown
  1. Search for "event viewer" on your PC.
  2. Hi thegate

    This small free program might be of help http://www.resplendence.com/whocrashed

    Kindest regards

    DarkMatter
  3. Where should I look in event viewer?

    Gonna try that program.
  4. Still can't find out why...

    I just tried and it crashes in safe mode too. Does this mean it's a hardware problem?
  5. Managed to get a crash dump:

    On Fri 02/03/2012 11:18:19 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\030312-25428-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA80056B5440, 0xFFFFF80000B9C518, 0xFFFFFA8004E87010)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Fri 02/03/2012 11:18:19 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFFA80056B5440, 0xFFFFF80000B9C518, 0xFFFFFA8004E87010)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    What does this mean?
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