Hp pavilion connects to wireless router but not the internet

I have an HP Pavilion laptop running vista.

We got charter internet with a new Motorola wireless router.

My laptop will connect to the router but not the internet. My wife's Sony Vaio, running vista, my son's mac, my android phone all connect fine.

If I plug in a cable, I am on line, but not wireless.

What's going on?
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  1. I'm having the same problem. Had DSL and it worked fine. Now my HP running Vista won't connect to Charter, but all my other devices/computers connect no problem. It has to be Vista issue, but I do't know what it is. Did you ever get yours fixed?

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