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Something shorting my computer in new build (HELP!)

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December 26, 2012 7:40:16 PM

So I have a new build. And right now I have everything in the case with backplate screws for the motherboard. I turn the computer on, and after a few seconds, it freezes. Which means there is a short somewhere. I say this because I ran the new build out of its case (on its mobo box) and booted and worked just fine. So that backs up my point with nothing is broken. Anyway, like I said I have the mobo screwed in with the backplate screws under them. So I am completely lost on what could be possibly shorting it. I really need help :|

Specs:
cpu: AMD Phenom II x6 1090
gpu: Sapphire Radeon 6870
heat sink: Cooler Master Hyper 212 plus
mobo: GA-890GPA0-UD3H
Case: HAF 912
PSU: corsair cx600 builder series

December 26, 2012 7:48:07 PM

just because it freezes doesnt mean there is a short. most likely a motherboard problem. did you try resetting the cmos and removing the battery . i on new boards its just a button you press to clear it. it could be a bad bios also so maybe updating the bios could help as well as checking if there is a bios update needed for that board to support your cpu.

it also could be a bad power supply or memory issue. list your memory as well and try a single stick in the first slot.
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December 26, 2012 7:48:55 PM

Take it back out and make sure it still works. Then check your motherboard tray and make sure all the standoffs align with the correct holes in your motherboard. After both of these steps you can try to put it back in the case.
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December 26, 2012 7:49:04 PM

back plate screws/you mean standoffs?
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December 26, 2012 7:53:48 PM

06yfz450ridr said:
just because it freezes doesnt mean there is a short. most likely a motherboard problem. did you try resetting the cmos and removing the battery . i on new boards its just a button you press to clear it. it could be a bad bios also so maybe updating the bios could help as well as checking if there is a bios update needed for that board to support your cpu.

it also could be a bad power supply or memory issue. list your memory as well and try a single stick in the first slot.


Like I said before it works out of the case. I used it just an hour ago. So it isnt a bad power supply. I have reset the cmos and it still freezes during boot.

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December 26, 2012 7:54:48 PM

zdbc13 said:
Take it back out and make sure it still works. Then check your motherboard tray and make sure all the standoffs align with the correct holes in your motherboard. After both of these steps you can try to put it back in the case.


Trust me, I have done this about 10 times. It still works.
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December 26, 2012 7:56:14 PM

swifty_morgan said:
back plate screws/you mean standoffs?


whoops. Yea I mean standoffs. I was thinking about my heat sink at the time.

and btw everyone. It does POST.
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December 26, 2012 8:01:28 PM

Check the mounting holes on the motherboard and make sure that none of the standoffs or screws could be shorting against a pint or trace on the motherboard. If it does look like this may be the issue some screw kits come with insulated washers that you could use.
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December 26, 2012 8:06:34 PM

Jim_L9 said:
Check the mounting holes on the motherboard and make sure that none of the standoffs or screws could be shorting against a pint or trace on the motherboard. If it does look like this may be the issue some screw kits come with insulated washers that you could use.


Could adding washers to all of them just for the sake of desperation be a bad thing?
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December 26, 2012 8:23:20 PM

You mean the screen freezes right?
Make sure the video card is fully seated, the MB may be sitting to low for the board to seat.
If the mb has internal graphics you can test without the graphics card or any others installed.
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December 26, 2012 8:35:15 PM

rwinches said:
You mean the screen freezes right?
Make sure the video card is fully seated, the MB may be sitting to low for the board to seat.
If the mb has internal graphics you can test without the graphics card or any others installed.


Well the gpu is definitely fully seated. Like I said before everything works outside of the case.
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December 26, 2012 9:03:08 PM

Check to see if anything in your case could be shorting out to the motherboard, screws, metal tabs, hard drive cages, etc. Put the motherboard back in and try it without the GPU. Does it spin up the power supply fan and the cpu fan? Are you attaching the front panel connectors properly? Check your manual and make sure. Also does the backplate on the cooler touch the motherboard tray?
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December 26, 2012 9:06:20 PM

So as you see other agree try it without the GPU card if you can
I've built a lot of systems if you are going to reject all suggestions then why post?
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December 26, 2012 11:12:24 PM

zdbc13 said:
Check to see if anything in your case could be shorting out to the motherboard, screws, metal tabs, hard drive cages, etc. Put the motherboard back in and try it without the GPU. Does it spin up the power supply fan and the cpu fan? Are you attaching the front panel connectors properly? Check your manual and make sure. Also does the backplate on the cooler touch the motherboard tray?


Thank you for all of the responses. And if it seems im rejecting ideas then im sorry. its just that I have been putting up with this for the past 3 days and have tried a lot of things. But I will try it without the gpu. The backplate to my hyper 212 plus is universal and works with amd and intel sockets, so when its on the amd side the intel socket holes are really close to the back of the case. But I can't tell if it is actually touching it or not. the psu and cpu fans both spin when I turn the computer on and continue to when the screen freezes. And I didnt know the front panel connectors could cause a short if they are being put the wrong way?
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December 26, 2012 11:31:55 PM

put some tape on the back of the 212 bracket to insulate it from the case.
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!