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I can print from my computer to the printer/scanner. But it won't scan, says no

Last response: in Wireless Networking
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December 31, 2011 1:05:03 AM

I have a new Dell wireless desktop. I have a HP Photosmart Printer. I can print from my computer to the printer. But it won't scan. It says no scanner is detected. How do I enable the scanner part of my printer?
Plus I have Windows 7 which I haven't seen before. I've been using Vista. On windows 7 where do I find what has been scanned? What file does it go to???

More about : print computer printer scanner scan

December 31, 2011 1:51:19 AM

May be you have installed Driver for Printer only and not for scanner.
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December 31, 2011 2:36:41 AM

Yes I went throught the steps to install the driver for the scanner.
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