Unable to download pictures from 32GB card.

I can download Canon pictures from a 2GB card, but cannot download from a 32GB card.
I am using ZoomBrowser EX for Windows 7.
What is the problem and how do I download pictures from the 32GB card?
3 answers Last reply Best Answer
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  1. Best answer
    in zoombrowser under tolls did you check all the customize box also the format for the picture on the 32 are supported check under help for data support format also what is the number of the zoombrowser utility i am using
  2. Best answer selected by LarEdg.
  3. I found that my card reader was too old to read the 32GB card. I purchased a Dynex card reader from Best Buy which works fine.
    I also purchased a high speed D-Link USB Hub which has also solved some problems.
    Thank you for your kind assistance, too!
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