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Computer keeps restarting while gaming.

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December 30, 2012 4:31:07 AM

So i have seen a bunch of threads on this because i have been doing research about this but i cant really come up with anything so here it goes.

So i just build my new PC and every time i try and play a game on some it will let me play for like 10-30 minutes then shut down and some it will be like 5 then shut off sometimes even just a minute or so... My best experience has been with playing wow i am on ultra and i can play for like 10-30 minutes then my computer will shutdown then restart automatically.

Just want to get to the bottom of this thanks for your help everyone.

PC Specs

Motherboard: Asus P8z77 v-lk
Processor: Intel Core i5-3570k
GPU: EVGA gtx 660
PSU: Kingwin Maximum power ABT-750mm
RAM: Corsair Vengeance Black CMZ16GX3M2A1600C10 16GB 2X8GB DDR3-1600 CL10 1.5V Dual Channel Memory Kit
HDD: Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB Cache 3.5in Internal Hard Drive
Case: Antec Nine Hundred Two V3
December 30, 2012 4:49:13 AM

jincledon said:
So i have seen a bunch of threads on this because i have been doing research about this but i cant really come up with anything so here it goes.

So i just build my new PC and every time i try and play a game on some it will let me play for like 10-30 minutes then shut down and some it will be like 5 then shut off sometimes even just a minute or so... My best experience has been with playing wow i am on ultra and i can play for like 10-30 minutes then my computer will shutdown then restart automatically.

Just want to get to the bottom of this thanks for your help everyone.

PC Specs

Motherboard: Asus P8z77 v-lk
Processor: Intel Core i5-3570k
GPU: EVGA gtx 660
PSU: Kingwin Maximum power ABT-750mm
RAM: Corsair Vengeance Black CMZ16GX3M2A1600C10 16GB 2X8GB DDR3-1600 CL10 1.5V Dual Channel Memory Kit
HDD: Seagate Barracuda ST31000524AS 7200.12 1TB SATA 32MB Cache 3.5in Internal Hard Drive
Case: Antec Nine Hundred Two V3


Just incase you needed it know the computer will work all night when its sitting on at the desktop or when im browsing the web or on skype with my girlfriend so it only acts up like this while gaming the temps of my CPU seemed fine while gaming it only got to like 55C so i have no idea what the problem could be...
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December 30, 2012 5:03:13 AM

hi i think the reason no1 has replyed to you is it could be so many things wrong with your pc the main things i think it could be are PSU kingwin is not the bets make just average and i dont trust average... you should really invest ina corsair650 for about the same price will run all your components and you'll know its a top brand and that it provides the power it says
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December 30, 2012 5:03:23 AM

bets=best...
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December 30, 2012 5:09:39 AM

everything else looks fine to me im presuming your running pc at stock and not overclocking the cpu or ram the only other thing i can see it being is the ram.

check your motherboard manual and make sure the ram is in the correct slots either 1-3 or 2-4 slots or if its 6 slot ram motherboard 3-6 slot u always have to miss a slot basically and and find out your ram timings this can also cause random shut off's and enter the timings in bios to find the ram timings you either need to look in your case take ram out look if it has the timings on the side or google your ram should be something like this 8 8 8 8 24 gl if this helped thumbs up = thanks lemme know how it goes gl
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December 30, 2012 5:09:40 AM

I was thinking about that but i dont have the money for a new one right now i was going to pick a new one up when i get my paycheck at the end of this week but i wanted to be sure that it wasnt just something that was an easy fix so i dont go drop over 100 dollars on a new PSU and it not even be the problem...
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December 30, 2012 5:12:34 AM

i did not mess with the ram timing and they are in the 2-4 slots i have never heard of them not being in the 1 and 3 causing any problems and i guess ill see whats up with my ram timings they should be fine stock but idk. also i didnt overclock anything so this is all stock.
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December 30, 2012 5:25:51 AM

oh and you really need to download prime95 stress test and run large ffts this will test how hot your cpu is getting if cpu gets to hot after a certain emount of time say playing a game with high graphics which will produce more heat could also be shutting your pc down.

so the CPu doesn't get damaged download prime 95 and download hw monitor to check your temps p95 will push your cpu to 100% and then u watch your temps if they go over 80-85 either you need to get better cooling fan or your current cooling fan needs to be reseated and reapply a smaller emount of thermal paste a pea sized emount is enough in the middle of cpu then let the fan/heatsink do the rest as u tighten it down ill give links to all the things you'll need try the first things i said tho about the ram timings and set the rams proper voltage it should be either 1.5v or 1.65 before u start taking your pc apart Links = Prime 95 http://www.majorgeeks.com/Prime95_d4363.html
hw monitor = http://www.cpuid.com/softwares/hwmonitor/versions-histo...
video of how to properly apply thermal paste = http://www.youtube.com/watch?v=I3gx6c62D7I
do it how he does it but maybe slightly less paste depending on cpu size when people spread it with credit cards aka the noob way it creates more air bubbles in the paste = making more space for heat to get trapped and become harder for your heatsink/fan to remove the heat gl man hope i get a thumbs up for this hahaha
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December 30, 2012 5:27:46 AM

oh and the rams voltage in your bios should be called DRAM voltage gl =D
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December 30, 2012 5:29:17 AM

yea the ram timings are a big thing as long as they are set to stock and not set to auto because if they set to auto in your bios they could be spiking voltages and cause instability
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December 30, 2012 5:36:31 AM

ikameozero said:
yea the ram timings are a big thing as long as they are set to stock and not set to auto because if they set to auto in your bios they could be spiking voltages and cause instability



I think they are set to auto i have to figure out how to change them in my bios it should be 10-10-10-27 i think.

Also im running that stress test now and my comp is handling it well i havent had a restart yet so far its been 8 mins and in at like 76 Celsius
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December 30, 2012 5:44:36 AM

yea the test need to run for approx 2 hours minimum to test stability but yea try all the ram stuff i said and dont forget to set your ram voltage/DRAM to stock it should be 1.5v or 1.65v find out on google if those dnt work id definatly look at it being your power supply you should never trust anything other than corsair antec or seasonic basicly usually if a PSU has a Bronze certificate its good to go
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December 30, 2012 5:45:39 AM

leaving anything on auto in bios to do with ram especially is bad
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December 30, 2012 5:49:14 AM

its like example just because a power supply has 750watts doesn't mean its a stable it might be pinging up and down from 550 to 750 just because its not quality stuff were as when u buy corsair antec or seasonic you know your PSU is gonna be 750 non stop perfect wattage also i know u said u dnt have cash atm but i suggest you save for a better psu just incase even if its not the psu did u know a cheap/medium psu when they die or brake they useually kill other pc parts your PSU could wreck your whole pc if its a cheap brand where as corsair and good name brands are much less likely to kill your pc parts i should work for toms hardware hahah
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December 30, 2012 5:52:03 AM

ikameozero said:
its like example just because a power supply has 750watts doesn't mean its a stable it might be pinging up and down from 550 to 750 just because its not quality stuff were as when u buy corsair antec or seasonic you know your PSU is gonna be 750 non stop perfect wattage also i know u said u dnt have cash atm but i suggest you save for a better psu just incase even if its not the psu did u know a cheap/medium psu when they die or brake they useually kill other pc parts your PSU could wreck your whole pc if its a cheap brand where as corsair and good name brands are much less likely to kill your pc parts i should work for toms hardware hahah



Yea i knew about that i just heard good things about these kingwin's in the reviews i saw no body had problems with them where i work we sell corsair 700W and 800W PSU's so i will prob pick one of those up if this ram thing doesnt fix my problem and BTW that stress test is still fine.
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December 30, 2012 5:57:23 AM

jincledon said:
Yea i knew about that i just heard good things about these kingwin's in the reviews i saw no body had problems with them where i work we sell corsair 700W and 800W PSU's so i will prob pick one of those up if this ram thing doesnt fix my problem and BTW that stress test is still fine.
well i suppose you can only try it out im not a totall expert on PSU's yet...

but from what i googled its a medium PSU Not cheap and not to good so i guess you can trial it ^^ but its just my opinion i wouldn't risk my whole PC over one part which is only like £10 cheaper than a corsair/antec ^^ i need a new PSU but when i bought this PC it basically came with the manufacturers PSU which is a 1100watt also a medium brand and to tell you the truth never give me any trouble but when i get cash ill feel safer knowing my £2000
pc is on corsair ^^
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December 30, 2012 5:59:43 AM

ill never buy a pc again from a company online... worst idea ever cost me like £400 more than it would to have built it myself and plus they overclocked my bios all fucked up unstable as *** lol crashed everytime after prime95 was on for 2 hours ******* noobs lol ive now got it running at 100MHz faster from 4600mhz to 4700 mhz than they had set it so basicly mines fast and im useing like.50 less voltage... ******* noobs...
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December 30, 2012 6:01:08 AM

haha kinda got off topic there but yea long story short cyberpower are trash...
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December 30, 2012 6:06:19 AM

ikameozero said:
haha kinda got off topic there but yea long story short cyberpower are trash...


haha well i didnt have someone make it for me i ordered all the parts and made it myself so this is a whole diff thing than that haha
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December 30, 2012 6:07:28 AM

Also my voltage was on manual mode and it was on 1.5V which is what im supposed to run on but my speed was on auto does that make a difference?
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December 30, 2012 6:14:32 AM

yes it does anything to do with ram as i said before needs to be set to the actual stock settings never auto auto can cause to much voltage= unstable set all the settings that you googled for your ram set the DRAM voltage the timings you said the correct ram voltage is 1.5 for your ram then if its on manual leave it as it is but the timings definatly need to be taken off auto and put the correct timings in they can definatly cause instability not always but some times and basicly u want your pc as stable as possible obviously
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December 30, 2012 6:16:12 AM

i built pc's for my friends i can built pc's its easy its the part we are talking about right now thats harder the software side of things settings and so on is much harder than just putting screws in motherboard ^^ the reaosn i got mine from a company was because i dident have 2000£ for parts ^^ and the only finance i could get was from cyberpower pc's lol ^^
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December 30, 2012 6:16:26 AM

im gonna take off my GPU and try and play something and see what happens
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December 30, 2012 6:27:31 AM

gpu ??? hmm i doubt its gpu... if it was gpu the pc does not useually shutdown from gpu problems the pc shuts down useually because of either ram or cpu problems but yes good idea just to cancel the GPu out of the equation Gpu's usually either work or they dnt
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December 30, 2012 6:28:13 AM

So after doing that i was able to play max payne 3 longer than if i had my GTX 660 in it froze but its just cause my onboard couldnt handle the graphics
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December 30, 2012 6:33:59 AM

what you should do is play one of your high CPU/gpu useage games Bf3 or somthing like that or crysis open Hw monitor check your gpu is not getting hot in game if its getting very hot like 95+ it could be your gpu's fan needs speed increase or could be damaged unlikely but could happen but because u can play for 30 mins before a crash it wouldn't be an obvious thing all you can do is try and test everything till you find the cause if your pc is still running prime 95 without a crash after these 2 hours then that means its not the CPU u can cancel that out so then its either RAM GPU or mother board least likely mother board
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December 30, 2012 6:34:39 AM

did your pc crash how long did u test prime95 for on large ffts
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December 30, 2012 6:35:12 AM

the game should not be crashing when there is no GPU installed...
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December 30, 2012 6:37:09 AM

ikameozero said:
did your pc crash how long did u test prime95 for on large ffts


it didnt crash and i tested for like 40 minutes so now im wondering if its my card or what i am getting a power surge error message when i boot back up
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December 30, 2012 6:40:08 AM

hmm its looking like its the card then if u can play for longer time with no crashs maybe try a different driver from the site !
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December 30, 2012 6:42:58 AM

ikameozero said:
hmm its looking like its the card then if u can play for longer time with no crashs maybe try a different driver from the site !


i have the newest driver so i cant really go anywhere there.
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December 30, 2012 6:43:52 AM

example when i play crysis 2 on max settings on the latest ati driver 12.10 i get massive FPS drop from like 60 to 30.... so i downloaded the the next lowest driver 12.8 and my fps is back at 60 drivers can cause crashs/instabilty but as with anything in pc's everything is trial and error but you could try a diff driver if the same thing happens then thats the driver caneled out then it can only be the GPU is fault and needs returning or the POwer supply is not stable and after long periods is drooping the wattage causing the system to crash
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December 30, 2012 6:44:58 AM

jincledon said:
i have the newest driver so i cant really go anywhere there.

thats what im saying go on the site were u download the driver and at the side of the download page some were ull find previous drivers downgrade a driver just to see if it fixs it as i said my driver was the latest and it caused massive frame rate lag newest driver is not always best
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December 30, 2012 6:45:07 AM

ikameozero said:
example when i play crysis 2 on max settings on the latest ati driver 12.10 i get massive FPS drop from like 60 to 30.... so i downloaded the the next lowest driver 12.8 and my fps is back at 60 drivers can cause crashs/instabilty but as with anything in pc's everything is trial and error but you could try a diff driver if the same thing happens then thats the driver caneled out then it can only be the GPU is fault and needs returning or the POwer supply is not stable and after long periods is drooping the wattage causing the system to crash



Well i guess its worth a shot.
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December 30, 2012 6:47:43 AM

its definitely sounding like a PSU problem or GPU is getting to hot/broken problem did u try checking the gpu's heat in Hw monitor while your playing keep hw open and alt tab to check it after playing for 25 mins see if temp is going above 90 if it is then fan is not doing its job and the gpu is crashing to stop it damaging / toasting itself
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December 30, 2012 6:53:12 AM

this is why you need second parts of everything when building a pc so u can uninstall and check with parts u know are working then by trial and error u know what the problem is much fast but not every 1 has a second cpu gpu MB fan including me.. thats all that pc engineers do they have a look then they remove PSU put their own one in and are like ok its not the PSU and so on...
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December 30, 2012 7:09:04 AM

ikameozero said:
this is why you need second parts of everything when building a pc so u can uninstall and check with parts u know are working then by trial and error u know what the problem is much fast but not every 1 has a second cpu gpu MB fan including me.. thats all that pc engineers do they have a look then they remove PSU put their own one in and are like ok its not the PSU and so on...



Well i just tried to get the older drivers and it still crashed at the same spot as before...
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December 30, 2012 7:28:49 AM

right so now u know its not drivers only 2 things now either PSU or the card/gpu is damaged/broken/getting to hot so its crashing but u said when you took the card out it ran the game without crashing but heres the problem it could still be the psu because the GPu is the thing that uses the most power nowadays in pc's so the card might need more wattage and the cheap PSU is'ent supplying it fast enough but at least youve narrowed it down to gpu/PSU
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December 30, 2012 7:30:26 AM

ikameozero said:
right so now u know its not drivers only 2 things now either PSU or the card/gpu is damaged/broken/getting to hot so its crashing but u said when you took the card out it ran the game without crashing but heres the problem it could still be the psu because the GPu is the thing that uses the most power nowadays in pc's so the card might need more wattage and the cheap PSU is'ent supplying it fast enough but at least youve narrowed it down to gpu/PSU



Yea so basically your saying to get a new psu and if thats the problem than good if not then return it and get a new card.
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December 30, 2012 7:32:43 AM

oh you did say u had prime 95 running in windows fine for 2 hours dident you ??? that confirms its nothing to do with bios/cpu/ram so now its just your choice which one do you return first the PSU OR THE GPU One of them is clearly bad... no real way of knowing which this is why you should never chance average branded Power supplys... because if you had a corsair you would be like ok its efinatly the gpu ^^ i looked online and your power supply doesent even have a bronze certificate for constant power/ good power useage never a good sign
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December 30, 2012 7:34:47 AM

ikameozero said:
oh you did say u had prime 95 running in windows fine for 2 hours dident you ??? that confirms its nothing to do with bios/cpu/ram so now its just your choice which one do you return first the PSU OR THE GPU One of them is clearly bad... no real way of knowing which this is why you should never chance average branded Power supplys... because if you had a corsair you would be like ok its efinatly the gpu ^^ i looked online and your power supply doesent even have a bronze certificate for constant power/ good power useage never a good sign



so try the power supply got it ill see if i can get another to test it out
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December 30, 2012 7:36:21 AM

jincledon said:
Yea so basically your saying to get a new psu and if thats the problem than good if not then return it and get a new card.

pretty much yes... theres no definate way to tell which is bad unless u have a friend who has a PSU and Gpu to test in your pc as i said thats how pc engineers do it they test parts they know are working but because im guessing you dont have friends with spare parts ull have to send them back one at a time... and just hope u get the bad one first... i still think its more likely to be the PSU causeing this crap... but ive googled peoples pc's crashing and some say its the gpu that was broken so its 50;50 as i said gl man... maybe try asking on a diff forum page maybe ull get lucky and some super geek can tell you more but i doubt it...
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December 30, 2012 7:37:44 AM

well im going bed now gl night
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December 30, 2012 7:38:08 AM

ikameozero said:
pretty much yes... theres no definate way to tell which is bad unless u have a friend who has a PSU and Gpu to test in your pc as i said thats how pc engineers do it they test parts they know are working but because im guessing you dont have friends with spare parts ull have to send them back one at a time... and just hope u get the bad one first... i still think its more likely to be the PSU causeing this crap... but ive googled peoples pc's crashing and some say its the gpu that was broken so its 50;50 as i said gl man... maybe try asking on a diff forum page maybe ull get lucky and some super geek can tell you more but i doubt it...


yea ill try thanks for the help though ill update and let you know what i find out
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December 30, 2012 7:38:10 AM

Best answer selected by jincledon.
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December 30, 2012 7:40:43 AM

thanks for the like goodnight keep me posted
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December 30, 2012 7:41:33 AM

ikameozero said:
thanks for the like goodnight keep me posted


No prob goodnight
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December 30, 2012 7:55:09 AM

It sounds very much like your GPU is having issues. Since you tried different drivers, I'm leaning towards it overheating and shutting down. This will cause your PC to reboot. Since you have the onboard video, Intel 4000, and you found it doesn't crash, that's usually a good indication the GPU is the cause.

Here's what I'm thinking:
Your Ivy Bridge 3570k is running at 55* C, which is VERY HOT for an ivy bridge processor. I'm running a 4 year old overclocked E8400 @3.33 GHz, which runs at 42* and 50* for the two cores. When I'm running an intense game they max they'll reach is 54-56* C (prior to OCing they were typically around 38-45* C). My GPU used to hit upwards of 80* C when running hard, mind you it's also an older reference 285GTX. Once I changed out the reference GPU cooler for one with heatpipe technology, the temp drop was absolutely dramatic. It' now idles at 40* C and maxes at 46* C.

I suspect you have an air flow and heat issue in your case and your GPU specifically. You have a couple options, positive case air flow or negative case air flow.

- Positive air flow: more cool air pumped into the case (a better option)
- Negative air flow: more hot air blown out of the case (works, but not as well)

Also if you're running a reference cooler on your GPU, ditch it and spend the money to buy a dual fan with heatpipes. It may take up more room, but you'll notice a drastic temp drop, but that's only if you have enough air flow in your case. Get more cool air flowing in and hot air flowing out and I'm willing to bet your issues will be resolved.
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December 30, 2012 8:24:12 AM

Uberragen21 said:
It sounds very much like your GPU is having issues. Since you tried different drivers, I'm leaning towards it overheating and shutting down. This will cause your PC to reboot. Since you have the onboard video, Intel 4000, and you found it doesn't crash, that's usually a good indication the GPU is the cause.

Here's what I'm thinking:
Your Ivy Bridge 3570k is running at 55* C, which is VERY HOT for an ivy bridge processor. I'm running a 4 year old overclocked E8400 @3.33 GHz, which runs at 42* and 50* for the two cores. When I'm running an intense game they max they'll reach is 54-56* C (prior to OCing they were typically around 38-45* C). My GPU used to hit upwards of 80* C when running hard, mind you it's also an older reference 285GTX. Once I changed out the reference GPU cooler for one with heatpipe technology, the temp drop was absolutely dramatic. It' now idles at 40* C and maxes at 46* C.

I suspect you have an air flow and heat issue in your case and your GPU specifically. You have a couple options, positive case air flow or negative case air flow.

- Positive air flow: more cool air pumped into the case (a better option)
- Negative air flow: more hot air blown out of the case (works, but not as well)

Also if you're running a reference cooler on your GPU, ditch it and spend the money to buy a dual fan with heatpipes. It may take up more room, but you'll notice a drastic temp drop, but that's only if you have enough air flow in your case. Get more cool air flowing in and hot air flowing out and I'm willing to bet your issues will be resolved.


Well i dont have the side on the case and in my antec case there are like 4 fans that are all running for me and when i shut down before asus came up with an power surge error and i shut that off to see if it was buggy and it was not so it could be my psu or my card is getting too hot i would believe that because my card and psu are facing each other so the air in the middle there must get really hot cause i feel my psu and the top gets hot to touch and my card gets hot in like .2 seconds of me playing...
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December 30, 2012 1:05:44 PM

55C isnt really all that hot for an ivy bridge is it? Most of them are around 76C at load or a bit less I'd say when overclocked to 4.6ghz or so. Do you mean 55C at stock clocks are bad for an IB?
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