Alright, where do I begin. I'm in canada through Telus for my internet service. We got it suspended back around 3 months ago. Thing is, it still worked but would randomly disconnect all the time. 2 Weeks later we called got it reactivated, they sent us a new router as well, it worked for about a month with no problems. After that the internet would randomly stop working again, not only that, we would get massive ping spikes and they would stay high, i'm talking on Day Of Defeat Source I would normally be about 70-100, it will randomly start going up to 300-800 for no reason, no downloads, no virus, me and my brother both have fresh operating systems installed with just the 1 game. Windows updates we're always finished then turned off so it's not that either.
We called the internet company about it, they sent us another new modem, still happens, made no difference. Internet will work for about a hour or so, start lagging, then completely freeze up and stop. Only way to fix it is to shut the modem off entirely and turn it back on to reconnect then it works just fine for a certain amount of time again. We're at a total loss, I have no idea what would be causing this and i'm almost entirely positive it's nothing on our end. I've hooked up all the cables, even put those jacks on the phone in case there is noise in ur line, everything. Still nothing, same problem with every router ever since we called and got is suspended.(Big mistake i guess?). But yea, that's about the jist of it, oh ya, and my local area connection says the ipv6 has no internet connection? Am i wrong but i'm pretty sure before it said it was connected... Also it says it has a speed of 1GB.... before it was only 100mb..... so uh ya...
Speed test results......
Here it is now that's its randomly spiking and super slow..... this is a few hours later from when i posted this thread.....
and again
And one last one... To really show how good this telus service is.
The speed basically keeps slowing down until it doesn't even work anymore, Only way to fix it is to restart the modem then it's fine again for a couple hours.... then it keeps repeating...
Says it's bell even though i'm through telus. Might be a glitch on the website, not sure. I'll try and get a screenshot posted as soon as possible when it starts lagging out of the speed test again, it makes no sense.
We called the internet company about it, they sent us another new modem, still happens, made no difference. Internet will work for about a hour or so, start lagging, then completely freeze up and stop. Only way to fix it is to shut the modem off entirely and turn it back on to reconnect then it works just fine for a certain amount of time again. We're at a total loss, I have no idea what would be causing this and i'm almost entirely positive it's nothing on our end. I've hooked up all the cables, even put those jacks on the phone in case there is noise in ur line, everything. Still nothing, same problem with every router ever since we called and got is suspended.(Big mistake i guess?). But yea, that's about the jist of it, oh ya, and my local area connection says the ipv6 has no internet connection? Am i wrong but i'm pretty sure before it said it was connected... Also it says it has a speed of 1GB.... before it was only 100mb..... so uh ya...
Speed test results......
Here it is now that's its randomly spiking and super slow..... this is a few hours later from when i posted this thread.....
and again
And one last one... To really show how good this telus service is.
The speed basically keeps slowing down until it doesn't even work anymore, Only way to fix it is to restart the modem then it's fine again for a couple hours.... then it keeps repeating...
Says it's bell even though i'm through telus. Might be a glitch on the website, not sure. I'll try and get a screenshot posted as soon as possible when it starts lagging out of the speed test again, it makes no sense.