Broken Radeon 7850 or can my setup not handle it?

carc

Honorable
Nov 10, 2012
6
0
10,510
Hello,

I recently got a Radeon 7850 but my monitor is not getting any input signal from it when I have it installed. I believe that perhaps I just got a bad video card because I know my monitor works fine with my old video card, and I have a 500W OCZ PSU which should be able to handle the card. Here is the computer I bought before I upgraded it with the 500W OCZ PSU:

http://reviews.cnet.com/desktops/acer-aspire-m5700-e5801a/4505-3118_7-33824563.html

Is there any other reason why the video card might not be working that I should check out before trying to return it to get a new one?

 

carc

Honorable
Nov 10, 2012
6
0
10,510


Yes, the fan turns on. As a way of checking if perhaps my VGA to DVI adapter was broken, I also connected my desktop to my TV with an HDMI cable, and the TV wasn't getting any input either. Do these circumstances mean it's safe to say I just got a bad video card?


To ern88:

It seems to be seated correctly, and unfortunately I only have one 6 pin PCI E cord so I cannot try a different one to my PSU.