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Broken Radeon 7850 or can my setup not handle it?

Last response: in Graphics & Displays
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November 17, 2012 8:07:53 PM

Hello,

I recently got a Radeon 7850 but my monitor is not getting any input signal from it when I have it installed. I believe that perhaps I just got a bad video card because I know my monitor works fine with my old video card, and I have a 500W OCZ PSU which should be able to handle the card. Here is the computer I bought before I upgraded it with the 500W OCZ PSU:

http://reviews.cnet.com/desktops/acer-aspire-m5700-e580...

Is there any other reason why the video card might not be working that I should check out before trying to return it to get a new one?

a b U Graphics card
November 17, 2012 8:12:29 PM

Did you plug in the 6 pin power to the GPU?
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November 17, 2012 8:18:57 PM

Yep
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a b U Graphics card
November 18, 2012 12:06:17 AM

Do the GPU fans spin when you turn on your computer?
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November 18, 2012 1:12:45 AM

500 watt psu should be fine. is it seated correctly. can you try a different 6 pin connector?
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November 19, 2012 3:32:52 AM

samuelspark said:
Do the GPU fans spin when you turn on your computer?


Yes, the fan turns on. As a way of checking if perhaps my VGA to DVI adapter was broken, I also connected my desktop to my TV with an HDMI cable, and the TV wasn't getting any input either. Do these circumstances mean it's safe to say I just got a bad video card?


To ern88:

It seems to be seated correctly, and unfortunately I only have one 6 pin PCI E cord so I cannot try a different one to my PSU.
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December 16, 2012 12:06:03 AM

Sounds like A bad card
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!