Driver help!

[ageekstouch]

Whenever i try installing amd drivers from the disc, I get an error message saying a version is already installed, but i can't find anything in the control panel. ive already done a driver sweep too.

 

[Emerald]

have you tried downloading the latest drivers from the ATI website?

 

[sahaj_pal]

http://www.amd.com/us/Pages/AMDHomePage.aspx

 

[ageekstouch]

i have and it gives me a completed message with warnings.

 

[ageekstouch]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800D8871B0
BCP2: FFFFF8800BE1DDB8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112112-17253-01.dmp
C:\Users\Evan\AppData\Local\Temp\WER-29702-0.sysdata.xml

 

[Emerald]

if you have a laptop you should download the drivers form the laptop manufacturer website