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Hard disk not exist

Last response: in Systems
January 7, 2013 7:56:39 PM

Help! hp laptop will not start up. hp logo comes on with message "press esc key for start-up menu" when I press esc a screen comes up that says " Boot device not found Please install an operating system on your hard disk Hard Disk - (3FO)" When I press F2 for system diagnostics and press F4 for Hard disk Test it says "Hard Disk Not Exist". Can this be repaired? Do I need a new hard drive? The laptop is two years old and warranty has expired. Is it worth fixing? Please help.

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Best solution

a b α HP
January 7, 2013 9:06:26 PM

Could be a defective HDD or a defective SATA controller, or the SATA/power connection.

If it is the HDD, that is easy to replace, just buy a new one and re-install Windows and your applications.

If the SATA controller, the motherboard will have to be replaced.

If the SATA cable/power cable, those can be replaced.

Try this first, remove the HDD and then re-seat it. Try again.
January 18, 2013 6:21:52 PM

Thanks! It works great after reseating the hard drive!
January 18, 2013 6:26:41 PM

Best answer selected by bw16254.