CD-ROM Drivers

[Guest]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

I have an HP Pavilion model 8756c. Recently I am unable to access the CD
drives. (The failure is probably related to recently running a defrag and
disc-cleanup.) When I go to Device Manager is see two drives listed - LG
CD-ROM CDR-8483B and Mitsumi CR-4804TE. There is an icon - a yellow circle
with an exclamation point - next to each device. If I click on the item and
go to properties is see a message - "Windows cannot load the device driver
for this hardware. The driver may be corrupted or missing". There is a
troubleshooting feature available that guides me through uninstalling and
reinstalling the device. That didn't work. I also notice that, in that
properties dialog box, there is a list of the drivers. I can find the
drivers in the directory so I don't understand why they are not available.

Can you help me understand what has failed and what I need to do to correct
the problem?

Regards...David

 

[Guest]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

See:
http://aumha.org/win5/a/xpcd.php#more
--
Cari (MS-MVP)
Printing & Imaging

In Loving Memory of our dear friend Alex Nichol MVP

"David Glass" <dglass@sonic.net> wrote in message
news:lvZYd.10612$m31.115914@typhoon.sonic.net...
>I have an HP Pavilion model 8756c. Recently I am unable to access the CD
> drives. (The failure is probably related to recently running a defrag and
> disc-cleanup.) When I go to Device Manager is see two drives listed - LG
> CD-ROM CDR-8483B and Mitsumi CR-4804TE. There is an icon - a yellow
> circle
> with an exclamation point - next to each device. If I click on the item
> and
> go to properties is see a message - "Windows cannot load the device driver
> for this hardware. The driver may be corrupted or missing". There is a
> troubleshooting feature available that guides me through uninstalling and
> reinstalling the device. That didn't work. I also notice that, in that
> properties dialog box, there is a list of the drivers. I can find the
> drivers in the directory so I don't understand why they are not available.
>
> Can you help me understand what has failed and what I need to do to
> correct
> the problem?
>
> Regards...David
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

I followed the instructions in the link, changing the registry. Didn't
solve the problem. The instructions then ask to access IDE controller
information, but did not say what to do. Can you help?

Thanks...

"Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
news:uP$%23PgGKFHA.1948@TK2MSFTNGP14.phx.gbl...
> See:
> http://aumha.org/win5/a/xpcd.php#more
> --
> Cari (MS-MVP)
> Printing & Imaging
>
> In Loving Memory of our dear friend Alex Nichol MVP
>
> "David Glass" <dglass@sonic.net> wrote in message
> news:lvZYd.10612$m31.115914@typhoon.sonic.net...
>>I have an HP Pavilion model 8756c. Recently I am unable to access the CD
>> drives. (The failure is probably related to recently running a defrag
>> and
>> disc-cleanup.) When I go to Device Manager is see two drives listed - LG
>> CD-ROM CDR-8483B and Mitsumi CR-4804TE. There is an icon - a yellow
>> circle
>> with an exclamation point - next to each device. If I click on the item
>> and
>> go to properties is see a message - "Windows cannot load the device
>> driver
>> for this hardware. The driver may be corrupted or missing". There is a
>> troubleshooting feature available that guides me through uninstalling and
>> reinstalling the device. That didn't work. I also notice that, in that
>> properties dialog box, there is a list of the drivers. I can find the
>> drivers in the directory so I don't understand why they are not
>> available.
>>
>> Can you help me understand what has failed and what I need to do to
>> correct
>> the problem?
>>
>> Regards...David
>>
>>
>>
>
>
>