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My computer will not recognize my CD ROM drive (the D drive).

Last response: in Windows 7
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March 5, 2012 1:51:05 PM

Hello,
My computer will not recognize my CD ROM drive (the D drive). For example: when I put a disc into the CD drive, the mouse pointer briefly changes to a CD icon (as it normally does) to tell me -- presumably -- that the drive is scanning the disc for its Table Of Contents. However, the CD icon only appears for a split second (when normally it would take a few seconds to read the contents). When I double-click on the D drive to run the CD, it prompts me to 'Please insert disc into Drive D', when in fact there is already a disc in the drive. Can you tell me why this might be happening? Thank you in advance for your support! "
a b $ Windows 7
March 5, 2012 2:16:49 PM

Are you putting a DVD in your CD drive? that wont work...

it may just be a old drive and time to replace it.
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March 5, 2012 2:28:08 PM

Is this a blank disc? But yea like the other post, do you have a CD-only drive and putting in a DVD or Blu-Ray disc? This a movie or Application or maybe a backup disc?
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March 5, 2012 2:34:45 PM

I'm trying to install some software. I tried it on my son's computer and it opened right up, so it's not the software. I have a Dell laptop that is about 7 months old.
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a b $ Windows 7
March 5, 2012 2:58:28 PM

it may be time to call dell.
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March 5, 2012 3:04:09 PM

I believe you're right!
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!