L421x no nVidia hardware present in Device Manager

Have a new Dell XPS 14 Ultrabook and cannot configure nVidia because hardware not found. After checking Device Manager/ Display Adaptor no nVidia GEForce 630 present

Is hardware faulty is it a software configuration issue?
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  1. I would address this with Dell Support. It should be there somewhere.

    Do you have any yellow exclaimation marks or "unknown device" in your device manager?
  2. Thanks for the reply. For the record the computer specs were misrepresented and the video card not installed therefore the computer was returned and full refund provided.
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