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Please help!! New build trouble shooting!!

Last response: in Systems
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January 15, 2013 7:28:52 AM

PCPartPicker part list / Price breakdown by merchant / Benchmarks

CPU: Intel Core i5-3570K 3.4GHz Quad-Core Processor ($189.99 @ Microcenter)
Motherboard: ASRock Z77 Extreme4 ATX LGA1155 Motherboard ($127.99 @ Amazon)
Memory: G.Skill Ares Series 8GB (2 x 4GB) DDR3-1600 Memory ($47.99 @ Newegg)
Storage: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive ($88.98 @ Newegg)
Video Card: Sapphire Radeon HD 7850 2GB Video Card ($190.98 @ Newegg)
Case: Cooler Master Elite 430 ATX Mid Tower Case ($45.98 @ Newegg)
Power Supply: Rosewill Green 530W 80 PLUS Certified ATX12V / EPS12V Power Supply ($44.99 @ Newegg)
Monitor: Asus VH236H 23.0" Monitor ($149.99 @ Newegg)
Total: $886.89
(Prices include shipping, taxes, and discounts when available.)
(Generated by PCPartPicker 2013-01-15 04:25 EST-0500)

I built this a few months ago and it has been running smoothly.
This past week I randomly got a blank white screen 3 times. I can't find any reason for this to happen. I believe that the programs are still running in the back, but the monitor is completely white with no response. Shutting the monitor on and off does not fix the problem. It is only fixed when I force the computer to shut down and restart.
Any ideas to why this problem occurs?
Many thanks in advance! :) 

More about : build trouble shooting

January 15, 2013 2:04:37 PM

have you tried to take disconnect monitors cord from motherbord?
Also,update the drivers.
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January 15, 2013 2:41:57 PM

Could be overheating. Run speedfan while you're doing stuff on the computer and check it often. Post the temps here.
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January 15, 2013 2:48:08 PM

Update/Roll Back drivers. If the problem still persists then you have a defective video card
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January 16, 2013 2:48:08 AM

butremor said:
have you tried to take disconnect monitors cord from motherbord?
Also,update the drivers.


What do you mean by disconnect monitors cord from mobo? Sorry!
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January 16, 2013 2:50:48 AM

jaideep1337 said:
Update/Roll Back drivers. If the problem still persists then you have a defective video card


I updated the drivers and I had another problem.. This time I had a green screen with vertical black and white lines..
This occurrence appears to be random. I can't seem to replicate it when I want to.
If it is a gpu problem, will I be able to get a replacement? I bought it in Oct..
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Best solution

January 16, 2013 7:27:57 AM

try to reseat gpu in its slot and check all the power connections
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January 23, 2013 8:18:35 AM

Best answer selected by ctomster.
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