Windows can't find driver for external HD nor MPEG player

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

Hi

I have Windows installed twice on my computer.

My main installation doesn't seem able to recognize what I assume is a plug
'n play device.

The first time it concerned a MPEG3 player and this time it's a external HD
(working cos it is installed on the second O/S)

The first installation may have a compatibility problem as a lot of
peripherals are installed.

Nevertheless, I'd like to know what are the most common issues stopping
Windows from recognizing such devices.

I've tried manual installations indicating the folder where the drivers are,
and semi-automatic indicating the type of device.

Always the same result. Windows can not find driver.

Even checked to see the two driver files are there (got the names from the
second installation which works and then checked for them in the first
installation)

Thanks in advance

Dave Neve