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HIS 7850 BSOD

Last response: in Graphics & Displays
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December 2, 2012 5:51:15 PM

A week ago I purchased a HIS Iceq X 7850 and so far it has been nothing but trouble. I have conducted a clean Windows 7 installation as well as installing the most recent stable CCC and drivers (12.10). However, whenever I play games such as Bad Company 2 and Tribes Ascend I get BSODs and computer crashed. Are there any know solutions to this issue? I have uploaded a screenshot from WhoCrashed. The software notified me that the file causing the issue is atikmdag.sys which is a display driver file. Please aid me in resoling this issue.

More about : 7850 bsod

a c 291 U Graphics card
December 2, 2012 6:20:19 PM

Does it crash instantly, or after some time? What are your full specs?
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December 2, 2012 6:24:56 PM

After some time: 20 minutes into a game on average. AMD Athlon 2 x3 440, Crucial 1333 MHz 10GB RAM, Samsung Spinpoint F3 1 terabyte HD, MSI 785GM-E65 motherboard, HIS 7850 Iceq X 2GB (non-turbo)
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a c 291 U Graphics card
December 2, 2012 6:36:24 PM

What about the power supply unit? Have you tried monitoring the temperatures?
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December 2, 2012 6:38:05 PM

yeah the temperatures never go over 65 degrees celcius
I have an Antec EarthWatts Green EA-430D PSU which has 33 amps on the buses so that should suffice.
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a c 291 U Graphics card
December 2, 2012 6:47:22 PM

Was the problem occurring before getting the new graphics card?
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December 2, 2012 6:49:06 PM

No it was not. The issue's arising certainly has a correlation with the installation of a new GPU. Prior to the 7850 I was using integrated HD 4200 graphics.
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a c 291 U Graphics card
December 2, 2012 7:14:37 PM

Do you have a good friend or neighbor in whose PC you could try the card?
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December 2, 2012 7:53:20 PM

Are there any nvidia drivers on your computer? if so uninstall it.

The HD 7850 recommended PSU is 500 W. Antec is only 430 W. You PSU may be causing the problem.

Graphics card may be a dud too. So, it only crash during heavy gaming correct? If so, then you PSU maybe the prob.
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a c 291 U Graphics card
December 2, 2012 7:55:22 PM

No way PSU is causing the trouble. It's more than enough for the job.
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December 2, 2012 8:43:32 PM

Yeah that PSU is actually surprisingly good. I could try the card on another computer but the power supply of the other computer would not be up to the task. Could it just be a driver issue or is the card dying?
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a c 291 U Graphics card
December 2, 2012 8:45:26 PM

Take your power supply unit with you. Just test your power supply unit with the card on another motherboard/cpu.
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December 2, 2012 8:51:33 PM

The thought of the issue being non GPU seems obscure as the Dump files did point to a display driver.
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a c 291 U Graphics card
December 2, 2012 8:55:50 PM

It could be software issue. Corrupted driver installation tend to do that.
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December 2, 2012 9:03:56 PM

I have reinstalled them already. Is there a possibility of driver corrupting over time?
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a c 291 U Graphics card
December 3, 2012 3:33:59 AM

Yes. Reinstalling windows is the only way to fix it if it's indeed corrupted.
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