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Computer won't soft shutdown

Last response: in Systems
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January 18, 2013 3:09:14 PM

The only way i can turn off my computer is by manually holding the power button for 5 seconds. Every time I try to shut it down normally it gets to the shutting down screen and then the blue circle just freezes and it won't shut down. I honestly have no idea how to fix this any help is greatly appreciated.

Here's my build if it helps:
Rosewill HIVE Series HIVE-650 650W-Power suppy
ASRock 970 EXTREME3 AM3 -Mobo
AMD Phenom II X4 965 Black Edition Deneb 3.4GHz AM3
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3
EVGA GeForce GTX 560 Ti -Graphics card

More about : computer soft shutdown

January 18, 2013 6:28:49 PM

Well you forgot to tell us your OS
January 19, 2013 10:05:35 PM

windows 7
!