Wireless card stopped working

Hello, my sister has a wireless HP laptop. The wireless network told her the router was fine and that her built in wireless card was broke. How can I fix this for her?
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More about wireless card stopped working
  1. You will have to contact HP support if its broken and get it repaired with them.
    Another solution for this issue is you can purchase a USB LAN adapter and use this with the HP laptop to connect to wireless network.
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