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Low FPS in games

Last response: in Graphics & Displays
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December 4, 2012 7:18:16 PM

Hey everyone, I'm completely stumped as to why I'm getting terrible fps in games like XCOM, CS:GO, and Total War: Shogun 2. XCOM runs at about 9 FPS during gameplay. I've played with the settings and it never changes. The highest settings have the same FPS as the lowest settings.

My specs are:
AMD FX-4100 Quad-core
8gb RAM
AMD Radeon HD 7770 Sapphire
Windows 7 64 bit
850W PSU

I've updated drivers, re-installed drivers, everything! I have no idea what is causing my problem.

Any help?

More about : low fps games

December 4, 2012 7:24:51 PM

What do your cpu/graphics card temps look like?
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December 4, 2012 7:26:39 PM

They idle at 34c and I did a Fur test for 10 minutes and it was stable at 62c
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December 5, 2012 3:27:29 AM

That was during lag? What about other games?
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December 5, 2012 4:58:19 AM

It may be a weird answer but check this:

Go to Nvidia control panel
Check whether you've selected "Let the 3D Application decide" or not
If not then select that.
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December 5, 2012 4:36:07 PM

Other newer games also sit at the same fps.

As far as the Nvidia control panel goes, my graphics card is an AMD so I got rid of all Nvidia drivers so they didn't conflict with each other.
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December 5, 2012 5:11:42 PM

What about GPU usage on those newer games?
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December 5, 2012 6:14:19 PM

Sunius said:
What about GPU usage on those newer games?


Yeah it's the same across the board for newer games. It might be worth me mentioning that I changed out a 6670 for the 7770 because I thought it was the graphics card being poor. I then changed my 500w to an 850w. I've cleaned drivers and everything and from what I've been told by other people, it might not actually be a hardware issue but a software issue. I've been banging my head against a wall for the last 5 days without any progress :/ 
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December 5, 2012 6:20:28 PM

Are you sure you are not confusing GPU usage with temperature? It seems a strange number considering it doesn't change.
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December 5, 2012 6:30:20 PM

Yeah I use a program that monitors it. I guess what I meant is that it never peaks above 64%. My average temp is 62-66c.
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December 5, 2012 7:07:01 PM

What about CPU usage? What numbers are you seeing?
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December 6, 2012 2:07:35 AM

When I'm playing the game, my CPU usage is around 30-40%
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December 6, 2012 4:21:19 AM

Are you sure about that? What is using up so much CPU?
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December 6, 2012 5:12:00 AM

Thats strange, you sure your not running some sort of fps limiter like dxtory or something? It has to be a software problem, did you try turning vsync off?? Something must be limiting the frames cause even under heavy load your still meant to see some variation in fps, even by 3-4.
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December 6, 2012 2:07:26 PM

I've checked my processes and everything. It's around 2% when I've got nothing else running and gets up to 30% when I play the games. Vsync is off, yes. It's weird to me because there's no variation even when I put the settings on high or all low. It's always 10. When I scroll it does drop to 8 for a second.

Since I don't have too much on the computer as is, I've been contemplating a system restore. I've tried everything I could possibly think of and numerous people have attempted to help me, but no luck.
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December 6, 2012 2:55:08 PM

Try installing windows instead of system restore. That will eliminate all possible software issues.
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December 6, 2012 3:23:42 PM

Ah yeah that's what I meant. I actually lost my recovery disc so I was just going to install Windows 7 again. Thanks for the help though. I appreciate the time you gave me.
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December 6, 2012 4:28:54 PM

Rather drastic. Tried re-inserting the card?

What PCI-E type is your motherboard?
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December 6, 2012 4:52:52 PM

My motherboard is a Gigabyte M68mt-S2. I recently replaced an AMD 6670 because I thought it was the graphics card causing the poor quality. So when I put in the 7770, and the same thing happened, someone told me my power supply needed upgrading. I upgraded to an 850w. Replacing that was a bit tricky so I had to pull out the card and re-insert it again haha. So all in all I've re-inserted it twice now. I'm beginning to think it's not a hardware problem but a software.
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December 7, 2012 2:41:19 PM

I reinstalled windows and I now enjoy a whopping 12 FPS for the games. When I did the reinstall I made sure to even download CCC and put it on a flash drive and manually install it once the reinstall of windows was complete.

It's at this point I wonder if I should just take it into a computer repair because I have no idea what else it could be. Any other thoughts anyone?
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December 7, 2012 2:44:42 PM

Just to get this clear: could you list ALL the connectors of the power supply unit that are connected somewhere?
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December 7, 2012 7:17:39 PM

Yeah sure.

-Motherboard- ATX 4 pin and 24 pin

-Graphics card- PCI-E 6 pin

-HDD- SATA and 4pin

-Fans- 4pin

-CD drive- SATA
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December 7, 2012 8:24:08 PM

Looks like everything is wired up correctly... Do you have a friend or a neighbor who would let you test the card in their PC? That way we could determine if the graphics card is the culprit, or it's something else.
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December 7, 2012 8:56:29 PM

I do not have anyone to help me do that unfortunately. I have a feeling it isn't the card though, seeing as the old card I replaced was doing the exact same thing.
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December 8, 2012 4:16:22 AM

Try downloading the beta version 12.11 catalyst control centre, that might fix the problem, i just saw another thread of a person whose 7970 ghz edition was giving limited fps, so he updated to the beta.

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December 8, 2012 9:02:38 AM

Do you have anything overclocked by any chance?
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December 8, 2012 2:51:26 PM

No, nothing is overclocked. I never overclocked it before either.

@Azed3000: I'll try out the Beta version asap! I'm not too hopeful though, since my new graphics card is acting the way the old one did and it's been like that since I got Total War Shogun 2 early in the summer.
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December 8, 2012 7:07:35 PM

This is probably going to be an affront to your intelligence, but it is worth asking;

Have you got the GPU plugged into the PCI-e x16 slot? The one with the bit of plastic at the end?
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December 9, 2012 3:08:28 AM

MajinCry said:
This is probably going to be an affront to your intelligence, but it is worth asking;

Have you got the GPU plugged into the PCI-e x16 slot? The one with the bit of plastic at the end?


Ha no worries, I'm actually pretty new with working on computers. I'm almost 100% positive I have it plugged in. It's a 6 pin directly from the PSU. If it weren't wouldn't I be facing more difficulties than just low FPS? Like I said, I'm pretty new to all of this so it's a legitimate question :D .
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December 9, 2012 7:07:23 AM

Could you download 3DMark 11 Free edition and run the benchmark? I would like to figure out whether it's only for games or your computer is crippled in all performance.

http://www.3dmark.com/3dmark11/download
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December 10, 2012 4:33:56 PM

I'm having a bit of trouble running that program since it wants me to pay to use the bench marking for 1920x1080. Should I turn my resolution down and test it?
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December 10, 2012 5:33:03 PM

Use performance preset. It will test at 1280x720, but it's standard for that test and everything compares their scores with that.
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December 11, 2012 1:54:57 AM

This pops up when I try to run the test:

"Workload Single init returned error message: DXGI call IDXGISwapChain::SetFullscreenState failed:

The requested functionality is not supported by the device or the driver.

DXGI_ERROR_NOT_CURRENTLY_AVAILABLE"
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December 11, 2012 2:07:03 AM

klacker said:
Ha no worries, I'm actually pretty new with working on computers. I'm almost 100% positive I have it plugged in. It's a 6 pin directly from the PSU. If it weren't wouldn't I be facing more difficulties than just low FPS? Like I said, I'm pretty new to all of this so it's a legitimate question :D .

You misunderstood. They meant make sure you card is inserted in the correct slot on your motherboard.

At what speed is your CPU running?
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December 11, 2012 2:12:38 AM

Spaniard United said:
You misunderstood. They meant make sure you card is inserted in the correct slot on your motherboard.

At what speed is your CPU running?


There's only one slot it would fit into. My CPU speed is 3600 Mhz
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December 11, 2012 2:24:26 AM

If you've never overclocked before, definitely do your research first, but I would recommend OCing your CPU to 4000 and see if that improves your FPS any. I've heard mixed reviews on the FX 4100s, but more often than not it seems that have trouble gaming.

Also the error message from 3DMark seems to mean there's an application interfering. Try closing any background applications/processes.
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December 11, 2012 2:38:15 AM

Any specific program you would recommend to OC to 4000?

*UPDATE

I used the AMD overclock tool and it made my system run horribly.
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December 11, 2012 3:06:53 AM

OCing would be useless and stupid in this case. 3D mark is crashing without OCing, and what would happen with it?

Is this a new PC? When did you buy it? Did you upgrade anything manually?
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December 11, 2012 3:20:46 AM

Sunius said:
OCing would be useless and stupid in this case. 3D mark is crashing without OCing, and what would happen with it?

Is this a new PC? When did you buy it? Did you upgrade anything manually?


I bought it in late July. I got it pre-built from Newegg. The computer itself is- http://www.newegg.com/Product/Product.aspx?Item=N82E168...

I've replaced the G-card to the 7770 and the PSU to an 850w.
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December 11, 2012 5:01:13 AM

Do you still have the original HD 6670?
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December 11, 2012 11:03:07 AM

Yeah I still have the HD 6670. It was giving me the same issue I'm facing now with the 7770, that's why I replaced it, thinking it was the card.
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December 11, 2012 11:04:09 AM

You should have mentioned that. You replaced a power supply unit as well?
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December 11, 2012 12:14:05 PM

Sunius said:
You should have mentioned that. You replaced a power supply unit as well?


Yeah I replaced the PSU too. I did mention it, to you in fact. It was one of the first few posts when I answered one of your questions.
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December 11, 2012 12:39:47 PM

Whoops, my bad. It can now be only two things that may be wrong: either the memory, or the motherboard. I'd suggest running memtest over night.

http://www.memtest.org/
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December 11, 2012 12:47:10 PM

Sunius said:
Whoops, my bad. It can now be only two things that may be wrong: either the memory, or the motherboard. I'd suggest running memtest over night.

http://www.memtest.org/


Okay I'll run the test tonight. If it's the motherboard, is the motherboard bad or is it something that needs to be upgraded?

Thanks for all the help thus far, I really appreciate it.
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December 11, 2012 2:11:29 PM

Something is bad. Just not sure what. You certainly don't need to upgrade stuff.
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April 19, 2013 1:29:29 PM

Sunius said:
Something is bad. Just not sure what. You certainly don't need to upgrade stuff.


A BIOS flash to latest BIOS will fix a known issue with earlier BIOS revisions and a FX4100 CPU. It only affects certain games and XCOM and Shogun are a couple of examples.

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