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New Graphics card for Gateway FX6840 series

Last response: in Graphics & Displays
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December 7, 2012 10:07:29 PM

My main concern before buying, is to make sure I know what caused my previous one to be so hot all the time (which is what I believe caused my problems with it.) I have very limited knowledge of hardware, but I suspect the previous graphics card issues to be caused by me leaving the computer on 24/7 for 3 years. If not that, maybe something with the power supply or my monitors. My monitors are two different resolutions (two different brands) and they often flash weird glitchy looking images. They also have some sort of partial image stained on them which can't be captured by the print screen function. More info in additional comments.

APPROXIMATE PURCHASE DATE: This week
BUDGET RANGE: $150-250 after rebates
USAGE: Gaming and game development.
CURRENT GPU AND POWER SUPPLY: ATI Radeon HD 5700 and Gateway FSP450-60EP (?)
- If I need to purchase a new power supply I can do that -
OTHER RELEVANT SYSTEM SPECS: Gateway, FX6840. 8 Gigs of memory.
PREFERRED WEBSITE(S) FOR PARTS: No preference
PARTS PREFERENCES: No Preference
OVERCLOCKING: No
SLI OR CROSSFIRE: I honestly dont know what this is
MONITOR RESOLUTION: I have two monitors. I can post the resolutions later once I get my computer running again, I dont know at the moment.
ADDITIONAL COMMENTS: I bought this computer three years ago and it has been running all the default parts of a Gateway FX6840 series. Recently I noticed that in games and youtube videos, the top half of the screen was rendering before the bottom, causing the screen to look like it split at various heights. I have assumed this is a graphics card problem, so I got some software that monitors the graphics card and I noticed it typically runs at 100 C. I'm worried that if I get the same card, it will just burn out like this one did. Thanks in advance for your help
a b U Graphics card
December 7, 2012 10:55:15 PM

Otayzilla said:
My main concern before buying, is to make sure I know what caused my previous one to be so hot all the time (which is what I believe caused my problems with it.) I have very limited knowledge of hardware, but I suspect the previous graphics card issues to be caused by me leaving the computer on 24/7 for 3 years. If not that, maybe something with the power supply or my monitors. My monitors are two different resolutions (two different brands) and they often flash weird glitchy looking images. They also have some sort of partial image stained on them which can't be captured by the print screen function. More info in additional comments.

APPROXIMATE PURCHASE DATE: This week
BUDGET RANGE: $150-250 after rebates
USAGE: Gaming and game development.
CURRENT GPU AND POWER SUPPLY: ATI Radeon HD 5700 and Gateway FSP450-60EP (?)
- If I need to purchase a new power supply I can do that -
OTHER RELEVANT SYSTEM SPECS: Gateway, FX6840. 8 Gigs of memory.
PREFERRED WEBSITE(S) FOR PARTS: No preference
PARTS PREFERENCES: No Preference
OVERCLOCKING: No
SLI OR CROSSFIRE: I honestly dont know what this is
MONITOR RESOLUTION: I have two monitors. I can post the resolutions later once I get my computer running again, I dont know at the moment.
ADDITIONAL COMMENTS: I bought this computer three years ago and it has been running all the default parts of a Gateway FX6840 series. Recently I noticed that in games and youtube videos, the top half of the screen was rendering before the bottom, causing the screen to look like it split at various heights. I have assumed this is a graphics card problem, so I got some software that monitors the graphics card and I noticed it typically runs at 100 C. I'm worried that if I get the same card, it will just burn out like this one did. Thanks in advance for your help


Hi, here is a good deal and a great card for your budget: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
$219 after rebate.
and in case you need a power supply:
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
$50 after rebate + $4 shipping.

but i did a little researcg and seems that your actual psu its 500w thats enough for the card i linked. hope this helps.
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December 8, 2012 12:49:39 AM

Hey thanks for the suggestion. I think I have a problem though. I was previously convinced that my graphics card was the source of my issues, but I'm not sure now. I cleaned the dust from the heatsink (I didn't know how until now) and the card no longer hits 100 C (which is what I thought the problem was)

I'm not sure if this is the proper part of the forum to ask this question, but my purchase depends on the answer:
What is causing my videos to look like this?
http://img594.imageshack.us/img594/2365/chopvideo.jpg

Note that the top half seems to render before the bottom half. For some reason I thought that I wouldn't be able to take a screenshot of it, but yet here it is. This happens to everything from games to youtube videos to dvds.
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a b U Graphics card
December 8, 2012 1:35:53 AM

OHH, yeah, that is called screen tearing, to give you an example of what it is: i just got a gtx 670 and when gaming sometimes it performs over 60 frames per second, sometimes even hitting over 100, when that happends, since my monitor has only 60hz of refresh rate then that happends screen tearing, here is a link with a full explanation about that on wikipedia:

http://en.wikipedia.org/wiki/Screen_tearing
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December 8, 2012 3:05:42 AM

I turned on triple buffering and set vsync to be always on. I still see screen tearing. So does this mean I do or do not need a new graphics card? Should I make a different thread in the proper subforum about this?
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a b U Graphics card
December 8, 2012 3:26:00 AM

well why dont you try out another monitor before anything else? maybe its your monitor the one that its failing. some days ago i had these weird waves moving on my screen they were annoying, i tho it was my monitor or vieo card, it turned out to be the vga cable i was using with an adaptor to the dvi port on the card. so i just used another hdmi cable and it got fixed.
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December 8, 2012 11:30:48 AM

I use a dual monitor set up and both of them have screen tearing problems. they are both set to 60 hz refresh (the only option available for them.) If I had another monitor I would try it out.
I was so excited when I thought vsync and triple buffering would fix it :( 
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a b U Graphics card
December 8, 2012 12:45:06 PM

Otayzilla said:
I use a dual monitor set up and both of them have screen tearing problems. they are both set to 60 hz refresh (the only option available for them.) If I had another monitor I would try it out.
I was so excited when I thought vsync and triple buffering would fix it :( 


Does your mother board comes with integrated graphics, if so then try to use that port as your video source and see if screen tearing is still happening.
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December 8, 2012 3:18:26 PM

The computer does come with onboard graphics card but its not enabled, and if I remove my ATI graphics card then the computer refuses to boot, which I'm trying to solve by changing it in the BIOS (someone suggested this to me.)

This is embarrassing. I cant find out how to enter bios. I tried F1, F2, Delete, and F12 (which all brought me to screens that I don't think were BIOS. I tried googling for an answer.

Delete button enters CMOS, which I dont know whether or not its related. There isnt anything about video stuff I can find. By process of elimination I have gone through every option of the cmos setup utility, finding nothing of use for switching to onboard video card.

What am I doing wrong?
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December 8, 2012 3:40:13 PM

Dnx said:
thats odd, normally when you remove the gpu and plug the monitor to the onboard it switch automatically. ok check found this thread about how to acces to the getway bios try it:

http://support.gateway.com/s/motherbd/shared/2518614faq...


thats where I was 10 minutes ago, its complete bs. F1 and F2 just take me to a screen that says "Boot with windows 7" and there is no other option to select.

When I removed my graphics card the computer repeatedly beeps one long beep and 2 short beeps, and refuses to start
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a b U Graphics card
December 8, 2012 4:01:16 PM

Otayzilla said:
thats where I was 10 minutes ago, its complete bs. F1 and F2 just take me to a screen that says "Boot with windows 7" and there is no other option to select.

When I removed my graphics card the computer repeatedly beeps one long beep and 2 short beeps, and refuses to start


Ok i found the manual of your pc, and according to it, you have to press the "Del" key to acces to the bios when the computer is starting, here is the link to the manual:

http://www.manualowl.com/m/Gateway%20Computers/FX6840/M...
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December 8, 2012 5:42:57 PM

There isnt anything in that setup screen about GPU that I can tell. Since I don't know what I'm doing, I will type every single option I see out for you.

> Product Information

> Standard CMOS Features
> >System Date
> >System Time
> >AHCI Port1 [Hard Disk]
> >AHCI Port2 [ATAPI CDRom]
> >AHCI Port3 [Not Detected]
> >AHCI Port4 [Not Detected]
> >AHCI Port5 [Not Detected]
> >AHCI Port6 [Hard Disk]
> >Halt On [All, but keyboard]

> Advanced BIOS features
> >Quick Boot [Enabled]
> >Quiet Boot [Enabled]
> >1st Boot Device [HDD:p 0-WDC WD10EAR]
> >2nd Boot Device [CD/DVD:p 1-ATAPI DV]
> >3rd Boot Device [USB:Generic- Compa]
> >4th Boot Device [LAN]
> >Hard Disk Drive Priority
> >Optical Disk Drive Priority
> >Removable Device Priority
> >Network Device Priority
> >Bootup Num-Luck [On]
> >USB Beep Mesage [Disabled]

> Advanced Chipset Features
> >Intel EIST [Enabled]
> >Intel Tubo Boost [Enabled]
> >Intel XD Bit [Enabled]
> >Intel VT [Enabled]
> >Memory Hole Remapping [Enabled]

> Integrated Peripherals
> >Onboard SATA Controller [Enabled]
> >Onboard SATA Mode [AHCI]
> >Onboard USB Controller [Enabled]
> >Legacy USB Support [Enabled]
> >USB Storage Emulation [AUTO]
> >Onboard Audio Controller [Enabled]
> >Onboard LAN Controller [Enabled]
> >Onboard LAN Option ROM [Disabled]

> Power Managment Setup
> >ACPI Suspend Mode [S3 (STR)]
> >Deep Power Off Mode [Enabled]
> >Power On by RTC Alarm [Disabled]
> >Power On by PCIE Devices [Disabled]
> >Power On by PCI Devices [Disabled]
> >Wake Up by PS/2 KB/Mouse [Enabled]
> >Wake Up by USB KB/Mouse [Enabled]
> >Restore On AC Power Loss [Last State]

> PC Health Status
> >Smart Fan [Enabled]

>Frequency/Voltage Control
> >Clock to All DIMM/PCI/PCIE [Disabled]
> >Spread Spectrum [Enabled]

> Bios Security
> >Change Supervisor Password
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a b U Graphics card
December 8, 2012 6:21:36 PM

Otayzilla said:
There isnt anything in that setup screen about GPU that I can tell. Since I don't know what I'm doing, I will type every single option I see out for you.

> Product Information

> Standard CMOS Features
> >System Date
> >System Time
> >AHCI Port1 [Hard Disk]
> >AHCI Port2 [ATAPI CDRom]
> >AHCI Port3 [Not Detected]
> >AHCI Port4 [Not Detected]
> >AHCI Port5 [Not Detected]
> >AHCI Port6 [Hard Disk]
> >Halt On [All, but keyboard]

> Advanced BIOS features
> >Quick Boot [Enabled]
> >Quiet Boot [Enabled]
> >1st Boot Device [HDD:p 0-WDC WD10EAR]
> >2nd Boot Device [CD/DVD:p 1-ATAPI DV]
> >3rd Boot Device [USB:Generic- Compa]
> >4th Boot Device [LAN]
> >Hard Disk Drive Priority
> >Optical Disk Drive Priority
> >Removable Device Priority
> >Network Device Priority
> >Bootup Num-Luck [On]
> >USB Beep Mesage [Disabled]

> Advanced Chipset Features
> >Intel EIST [Enabled]
> >Intel Tubo Boost [Enabled]
> >Intel XD Bit [Enabled]
> >Intel VT [Enabled]
> >Memory Hole Remapping [Enabled]

> Integrated Peripherals
> >Onboard SATA Controller [Enabled]
> >Onboard SATA Mode [AHCI]
> >Onboard USB Controller [Enabled]
> >Legacy USB Support [Enabled]
> >USB Storage Emulation [AUTO]
> >Onboard Audio Controller [Enabled]
> >Onboard LAN Controller [Enabled]
> >Onboard LAN Option ROM [Disabled]

> Power Managment Setup
> >ACPI Suspend Mode [S3 (STR)]
> >Deep Power Off Mode [Enabled]
> >Power On by RTC Alarm [Disabled]
> >Power On by PCIE Devices [Disabled]
> >Power On by PCI Devices [Disabled]
> >Wake Up by PS/2 KB/Mouse [Enabled]
> >Wake Up by USB KB/Mouse [Enabled]
> >Restore On AC Power Loss [Last State]

> PC Health Status
> >Smart Fan [Enabled]

>Frequency/Voltage Control
> >Clock to All DIMM/PCI/PCIE [Disabled]
> >Spread Spectrum [Enabled]

> Bios Security
> >Change Supervisor Password

its commonly under integrated peripherals, but i dont see it on the options you gave me, can you find out what integted chip does your system has? maybe you need to install the drivers for it.
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December 8, 2012 6:45:38 PM

i have no idea how to go about finding that information, or finding that driver. I don't think I'm searching with the right terms on google
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a b U Graphics card
December 8, 2012 7:07:53 PM

do this, install a program called pc wizard 2012, it gives you all the information of your system to the minimum detail, once you do it, check your motherboard specifications.
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December 8, 2012 8:18:02 PM

I hope this is what you need
img823.imageshack.us/img823/4234/thsssj.png
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a b U Graphics card
December 8, 2012 8:44:22 PM

go again onto the bios and look for this: Advance tab on there look for the option called : primary video adapter, and change it to integrated or onboard.
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December 8, 2012 8:51:57 PM

Dnx said:
go again onto the bios and look for this: Advance tab on there look for the option called : primary video adapter, and change it to integrated or onboard.


I gave you the entire bios word for word. I don't know what else to tell you. I'm looking at it again, and I don't see anything close to "primary video adapter" and I dont see anything set to "integrated" or "onboard" (aside from the audio drivers being set to onboard.)
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December 8, 2012 9:04:36 PM

I have noticed something that might be important to note. Before I enabled vsync, I could take screenshots of the tearing. Now, I haven't been able to take any screenshots even though the tearing is pretty constant during an active youtube video. Is this significant or relevant to finding whats causing the tearing?
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!