I setup 2 new Acer pc's for a client about a week ago. Hi is a dentist and his software isn't compatible with 64bit. I restored to 32bit per Acer's instruction. On one his patient software wasn't acting right. After a support call to the software company I got the info I needed to solve the issue. The solution requires a copying a system32 file and pasting it into a winsxs folder the software created. Keep in mind during the whole troubleshooting process I was logged in as local Admin and tried as domain admin.
When I try to paste the file into the right folder Windows tells me I don't have permission. I tried giving myself full control and it wouldn't allow that either. I looked into properties and the file is set to read only but doesn't allow me to uncheck the box. You can't be any higher than the Admin right? The only "user" that has full control is "Trusted Installer" which I have never seen before. What might be causing this?
Also when I reboot I am asked what operating system do I want to use. Could it possibly think it has two OS's?
When I try to paste the file into the right folder Windows tells me I don't have permission. I tried giving myself full control and it wouldn't allow that either. I looked into properties and the file is set to read only but doesn't allow me to uncheck the box. You can't be any higher than the Admin right? The only "user" that has full control is "Trusted Installer" which I have never seen before. What might be causing this?
Also when I reboot I am asked what operating system do I want to use. Could it possibly think it has two OS's?