Hello guys. I've got a computer problem here and I hope someone has the knowledge and the patience to help me out.
Here is my system information exported from the programs Speccy and SpeedFan:
Here is the short version of what my problem is:
I get a screen freeze while playing games (black/red screen) or just web browsing (light blue screen like my background). The reset button on PC responds slowly or not at all and even startup show symptoms (I get no video for post screen sometimes). So far it’s been working for the last 30 minutes that I’ve been web browsing and typing this but eventually it will freeze.
Now in long form, and with key facts underlined, here are the major developments since it began last night:
- I’m playing a game (Planetside 2) and suddenly the screen freezes up. I still hear sound effects and the computer looks like it’s running normally (fans, lights, etc.) but my monitor is showing a black screen with red lines going down the screen (like vertical scanlines). I’ve never seen such a thing. My first response is to Alt+Tab+Delete out of this but the screen stays the same. The next thing I do is hit the Reset button my my computer case. To my SHOCK, there is no immediate response when I press it. I press it again and after staring at the screen in confusion the reset command seems to register a few seconds later. However, my PC doesn’t perform an ordinary restart. It looks as if it powers down first before starting back up again and the I hear the sound of a computer fan(s) going real fast and super loud during startup...another unusual thing.
- Early this morning I’m playing another game (Team Fortress 2) and 3 minutes into it I get the same visual problem. This time the PC is taking too long to respond to the reset button pressing so I just hold the power button ‘till it goes off, flip the power supply switch in the back off and on, and turn the PC back on. To my surprise, I get NO video signal now. Not even the post/bios screen. I repeat the power off steps I just mentioned and this time I wait for anything. After a minute I HEAR the windows login jingle. So I guess my PC is running fine now except for the video issue.
- After another restart the computer and windows start up normally, YAY!!! Then while web browsing I’m hit with another screen freeze (I don’t remember the color of this one).
- So far my attempts at fixing the problem have been: (1) disconnecting and video card, sound card, and RAM sticks from my motherboard and reattaching them tightly to ensure that they are not loose if they were before; (2) switching the video card connection from one DVI output to the second; (3) uninstalling the latest ATI Radeon drivers and installing the disc drivers; and (4) reinstalling the latest ATI Radeon drivers because I’m getting desperate. I still have the problem.
- Earlier I woke the computer up from Sleep Mode and found the Aero theme disabled (you know, it goes to ugly mode when video issues occur). 2 minutes later I get this screen:
- I’d like to think this is a software problem (graphics drivers) but having no video signal during post and loud fan noise before windows starts makes me think it’s a hardware issue I’ve got. My greatest concern is not being able to figure out which hardware needs to be replaced. I’m ready to upgrade my graphics card to a Geforce 660 Ti and ditch ATI for good if it’s a graphics card issue. Just say the word guys and I’ll buy it now.
- After getting that blue screen I restarted and so far the computer has been fine for the last 4 hours. I didn’t do anything to get rid of it, so maybe it’s going to bug me tomorrow.
Here is my system information exported from the programs Speccy and SpeedFan:
Here is the short version of what my problem is:
I get a screen freeze while playing games (black/red screen) or just web browsing (light blue screen like my background). The reset button on PC responds slowly or not at all and even startup show symptoms (I get no video for post screen sometimes). So far it’s been working for the last 30 minutes that I’ve been web browsing and typing this but eventually it will freeze.
Now in long form, and with key facts underlined, here are the major developments since it began last night:
- I’m playing a game (Planetside 2) and suddenly the screen freezes up. I still hear sound effects and the computer looks like it’s running normally (fans, lights, etc.) but my monitor is showing a black screen with red lines going down the screen (like vertical scanlines). I’ve never seen such a thing. My first response is to Alt+Tab+Delete out of this but the screen stays the same. The next thing I do is hit the Reset button my my computer case. To my SHOCK, there is no immediate response when I press it. I press it again and after staring at the screen in confusion the reset command seems to register a few seconds later. However, my PC doesn’t perform an ordinary restart. It looks as if it powers down first before starting back up again and the I hear the sound of a computer fan(s) going real fast and super loud during startup...another unusual thing.
- Early this morning I’m playing another game (Team Fortress 2) and 3 minutes into it I get the same visual problem. This time the PC is taking too long to respond to the reset button pressing so I just hold the power button ‘till it goes off, flip the power supply switch in the back off and on, and turn the PC back on. To my surprise, I get NO video signal now. Not even the post/bios screen. I repeat the power off steps I just mentioned and this time I wait for anything. After a minute I HEAR the windows login jingle. So I guess my PC is running fine now except for the video issue.
- After another restart the computer and windows start up normally, YAY!!! Then while web browsing I’m hit with another screen freeze (I don’t remember the color of this one).
- So far my attempts at fixing the problem have been: (1) disconnecting and video card, sound card, and RAM sticks from my motherboard and reattaching them tightly to ensure that they are not loose if they were before; (2) switching the video card connection from one DVI output to the second; (3) uninstalling the latest ATI Radeon drivers and installing the disc drivers; and (4) reinstalling the latest ATI Radeon drivers because I’m getting desperate. I still have the problem.
- Earlier I woke the computer up from Sleep Mode and found the Aero theme disabled (you know, it goes to ugly mode when video issues occur). 2 minutes later I get this screen:
- I’d like to think this is a software problem (graphics drivers) but having no video signal during post and loud fan noise before windows starts makes me think it’s a hardware issue I’ve got. My greatest concern is not being able to figure out which hardware needs to be replaced. I’m ready to upgrade my graphics card to a Geforce 660 Ti and ditch ATI for good if it’s a graphics card issue. Just say the word guys and I’ll buy it now.
- After getting that blue screen I restarted and so far the computer has been fine for the last 4 hours. I didn’t do anything to get rid of it, so maybe it’s going to bug me tomorrow.