N neiljalandoni Distinguished Jan 29, 2010 2 0 18,510 Jan 29, 2010 #1 Hello, what do I have to do since my laptop is hanging when booting up after the update it just shows you the message "Preparing to configure Windows. Do not turn off your computer" and this is my 3rd time only to on the thing. HELP
Hello, what do I have to do since my laptop is hanging when booting up after the update it just shows you the message "Preparing to configure Windows. Do not turn off your computer" and this is my 3rd time only to on the thing. HELP
Gandalf Distinguished Dec 12, 2009 1,303 0 19,460 Jan 30, 2010 #2 Can you boot into the Safe mode (F8)? If you can, try using the Restore Point to a time prior to the update you are having problems with. Upvote 0 Downvote
Can you boot into the Safe mode (F8)? If you can, try using the Restore Point to a time prior to the update you are having problems with.
number13 Distinguished May 20, 2008 2,121 0 19,860 Jan 31, 2010 #3 that and provide the update that is giving the problem Upvote 0 Downvote
N neiljalandoni Distinguished Jan 29, 2010 2 0 18,510 Feb 7, 2010 #4 It boots in safe mode but when I restart it for normal mode it hangs again Upvote 0 Downvote
Gandalf Distinguished Dec 12, 2009 1,303 0 19,460 Feb 7, 2010 #5 Did you use the Restore Point function when you were in the Safe mode? Upvote 0 Downvote