Hello all. Please help, my patience is wearing very thin !!!!
I have recently purchased an HP Photosmart 5510 all in one printer and I have successfully printed from my laptop computer - no issues and everything is fine.
However my own main house desktop computer is a different matter all together. For some reason this computer will not recognize the printer at all, but does show it in the devices and printers page.
When I use the "cmd" screen and ping the printer IP address it is all OK - sends and receives 4 packets.
When I enter the IP address in my browser it will not show anything. I can connect to the internet fine on this computer and do wirelessly through a netgear dongle.
I am running Windows 7 64 bit on both machines. I have tried disabling avast and windows firewall - all with no joy. My guess is the issue is with the PC and some piece of software is stopping the communication but I'm damned if I can find it or know how to.