Graphics card advice

[TROUS3RS]

Hi all,

Recently my screen went blue and my computer crashed and stopped working. I traced the issue to my graphics card, a VTX3D 7850. My question to you is, should i return it and get another one (the build quality didn't seem that good) or buy a 7770 (a worse card) from Asus?

Thanks.

 

[Guest]

Why would you buy a worse card, take it to the warranty get a replacement, if its really faulty.
I don't know how you determined the graphic card was faulty as errors can come from various reasons (memory, psu, drivers, software.....)

 

[Outlander_04]

If its faulty and under warranty then return it

But how do you know its a hardware problem?

 

[TROUS3RS]

But how do you know its a hardware problem?

There was no power to mouse or keyboard and no display when 7850 was in. i tried 1 stick of RAM, resetting CMOS, rewiring system but still the problem persisted. I then took the graphics card out and tried it. Everything worked fine except i didn't have the right VGA cable for onboard graphics. I then got another graphics card from an old pc and am now using that instead and everything is fine. I might try putting the 7850 in again though.