DirectX 11 is locking up/freezing my PC

[thomashood10]

Recently put together a new PC.

650w PSU
Intel i3930k (not OC'd) @ 3.2ghz
Sapphire Radeon HD 7850 2gb
DX79SI Intel mobo
2 x 4 GB sticks of gskill ram @ 2400mhz

EVERYTHING is running fine.. except DX11 games.

I initially thought it was a hardware issue as all the Windows event viewer describes is an error 41 random shutdown.

I start Crysis 2 and as soon as I start a new game, on the intro sequence with the sub when it's generating polys it locks up completely.

I restart the game in DirectX 10 and it's fine. Absolutely perfect on extreme settings (max).

I have checked everything else, disabled audio drivers, run Intel's CPU diagnostics, checked GPU temp and CPU temp. It crashed at a CPU temp of 42c, it's not even getting hot before the entire system locks up.

It sounds to me like a DirectX 11 issue, my GPU is locking up or something is happening, unfortunately I have no experience of DX11 issues.

Can anyone help? Any advice appreciated.

 

[zecele]

Could try installing this DX11Update

http://www.microsoft.com/en-us/download/details.aspx?id=17431

 

[thomashood10]

I believe that is an audio presentation, but thanks for looking for one

 

[zecele]

What other games have you tried apart from Crysis 2 there is a known bug with Crysis 2 that causes it to crash with DX11

 

[thomashood10]

Duke Nukem Forever, Hitman Absolution, and Crysis 2 don't work on DX 11

Killing Floor, Counter-Strike both work fine.

Spent the last half hour or so playing through the intro for Crysis 2.

Needless to say I'm running the latest AMD driver from the website.

 

[thomashood10]

Log Name: Application
Source: Application Error
Date: 16/12/2012 01:49:22
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Thomas-PC
Description:
Faulting application name: HMA.exe, version: 1.0.444.0, time stamp: 0x50c86d35
Faulting module name: HMA.exe, version: 1.0.444.0, time stamp: 0x50c86d35
Exception code: 0x80000003
Fault offset: 0x006032bb
Faulting process id: 0x12a4
Faulting application start time: 0x01cddb2f865b2b8b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe
Report Id: cf97629a-4722-11e2-ab11-e840f2067c05
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-16T01:49:22.000000000Z" />
<EventRecordID>2384</EventRecordID>
<Channel>Application</Channel>
<Computer>Thomas-PC</Computer>
<Security />
</System>
<EventData>
<Data>HMA.exe</Data>
<Data>1.0.444.0</Data>
<Data>50c86d35</Data>
<Data>HMA.exe</Data>
<Data>1.0.444.0</Data>
<Data>50c86d35</Data>
<Data>80000003</Data>
<Data>006032bb</Data>
<Data>12a4</Data>
<Data>01cddb2f865b2b8b</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe</Data>
<Data>cf97629a-4722-11e2-ab11-e840f2067c05</Data>
</EventData>
</Event>

Further details for the Hitman Absolution crash, Crysis runs in DX11 it just crashes near instantly.. hard

 

[the master 123]

have you try update direct x though the web installer. there may be a fix in it

http://www.microsoft.com/en-us/download/details.aspx?id=35

Also did you use on disc driver for graphic card if so goto ati web site and find the newest drivers.

 

[thomashood10]

Hey,

Figured out the problem, turned out it was a faulty PSU. I didn't bother to upgrade it when I was building the new rig, it was about 4-5 years old and just assumed it was okay. I think at peak voltage though it was probably getting a failure, hence the complete freeze of the system, power was just getting cut.

Tested out Max Payne 3 with the new PSU, working absolutely fine.

So yeh as a heads up if you're getting random freezes with no BSOD and minimal error log entry, always worth trying a different PSU.

Thanks guys

Peace