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DirectX 11 is locking up/freezing my PC

Last response: in Graphics & Displays
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December 15, 2012 1:53:58 PM

Recently put together a new PC.

650w PSU
Intel i3930k (not OC'd) @ 3.2ghz
Sapphire Radeon HD 7850 2gb
DX79SI Intel mobo
2 x 4 GB sticks of gskill ram @ 2400mhz

EVERYTHING is running fine.. except DX11 games.

I initially thought it was a hardware issue as all the Windows event viewer describes is an error 41 random shutdown.

I start Crysis 2 and as soon as I start a new game, on the intro sequence with the sub when it's generating polys it locks up completely.

I restart the game in DirectX 10 and it's fine. Absolutely perfect on extreme settings (max).

I have checked everything else, disabled audio drivers, run Intel's CPU diagnostics, checked GPU temp and CPU temp. It crashed at a CPU temp of 42c, it's not even getting hot before the entire system locks up.

It sounds to me like a DirectX 11 issue, my GPU is locking up or something is happening, unfortunately I have no experience of DX11 issues.

Can anyone help? Any advice appreciated.
December 15, 2012 2:08:03 PM

I believe that is an audio presentation, but thanks for looking for one :) 
Related resources
December 15, 2012 2:13:24 PM

What other games have you tried apart from Crysis 2 there is a known bug with Crysis 2 that causes it to crash with DX11
December 15, 2012 2:35:11 PM

Duke Nukem Forever, Hitman Absolution, and Crysis 2 don't work on DX 11

Killing Floor, Counter-Strike both work fine.

Spent the last half hour or so playing through the intro for Crysis 2.

Needless to say I'm running the latest AMD driver from the website.
December 15, 2012 11:54:24 PM

Log Name: Application
Source: Application Error
Date: 16/12/2012 01:49:22
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Thomas-PC
Description:
Faulting application name: HMA.exe, version: 1.0.444.0, time stamp: 0x50c86d35
Faulting module name: HMA.exe, version: 1.0.444.0, time stamp: 0x50c86d35
Exception code: 0x80000003
Fault offset: 0x006032bb
Faulting process id: 0x12a4
Faulting application start time: 0x01cddb2f865b2b8b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe
Report Id: cf97629a-4722-11e2-ab11-e840f2067c05
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-16T01:49:22.000000000Z" />
<EventRecordID>2384</EventRecordID>
<Channel>Application</Channel>
<Computer>Thomas-PC</Computer>
<Security />
</System>
<EventData>
<Data>HMA.exe</Data>
<Data>1.0.444.0</Data>
<Data>50c86d35</Data>
<Data>HMA.exe</Data>
<Data>1.0.444.0</Data>
<Data>50c86d35</Data>
<Data>80000003</Data>
<Data>006032bb</Data>
<Data>12a4</Data>
<Data>01cddb2f865b2b8b</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Hitman Absolution\HMA.exe</Data>
<Data>cf97629a-4722-11e2-ab11-e840f2067c05</Data>
</EventData>
</Event>

Further details for the Hitman Absolution crash, Crysis runs in DX11 it just crashes near instantly.. hard
December 17, 2012 1:00:03 AM

Hey,

Figured out the problem, turned out it was a faulty PSU. I didn't bother to upgrade it when I was building the new rig, it was about 4-5 years old and just assumed it was okay. I think at peak voltage though it was probably getting a failure, hence the complete freeze of the system, power was just getting cut.

Tested out Max Payne 3 with the new PSU, working absolutely fine.

So yeh as a heads up if you're getting random freezes with no BSOD and minimal error log entry, always worth trying a different PSU.

Thanks guys

Peace
!