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BSOD - 0x00000024

Last response: in Systems
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February 3, 2013 3:09:13 AM

Hi everyone,

I am trying to resurrect an old home build that was given to me a while ago. The previous owner got a new laptop when this BSOD popped up.



Technical Information:


*** STOP: 0x00000024 (0x0000000000190444, 0xFFFFFA80052AB6A0, 0xFFFFFFFFC0000102, 0x0000000000000000)




The Hard drive is a 320gb Hitachi Deskstar from 2007. Soomeone suggested I go to support/downloads/#WINDFT , but I have no idea how to run any of these programs.

Do I have to install it on a CD or can I use a thumb drive to run the diagnotic apps?



Other than the HD I don't know anything about it (i.e. CPU, MB, OS, GPU, RAM, etc) becuase I cannot get into windows due to a BSOD error message.




Thanks,

DaleNobody

More about : bsod 0x00000024

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February 3, 2013 3:20:53 AM

probably a bad stick of RAM.

can you not boot into safe mode?

try booting with ubuntu or like distro. that will allow you to run some diagnostics.
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February 3, 2013 3:26:44 AM

Use the case and whatever components are good to build a new box. you will need to fresh install a OS at that point, of course, but you could end up with a decent 'puter.
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February 3, 2013 3:27:02 AM

Thanks for the fast response AUgray37,

I cannot boot into safe mode. And I have never used Ubuntu or Distro, but I'll google it and get back to you. I have to go to sleep now becuase I have to work tomorrow.

As soon as I can I will give you an update to let you know what happens.

Thanks again for getting here so quickly.
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February 3, 2013 3:29:22 AM

offcenter said:
Use the case and whatever components are good to build a new box. you will need to fresh install a OS at that point, of course, but you could end up with a decent 'puter.



Hey thanks for the tip Offcenter,

However, I'd like to fix the this one if possible. I'm not ready to ditch anything unless I know for sure that I have to.
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February 4, 2013 5:02:36 PM

Then just try a fresh install of the OS, If you have one. It might work, maybe.
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February 13, 2013 11:01:50 AM

offcenter said:
Then just try a fresh install of the OS, If you have one. It might work, maybe.


I wish I had another copy of the OS. I'm don't even know what version of windows this machine is running.

I was searching for RAM info to upgrade a different PC and found an archive of tutorials related to troubleshooting PC problems called PCSTATS/Beginners Guides. From there I noticed an article about Crash Recovery: Blue Screen of Death and found a link to MemTest. I guess I can start there...

...Any other diagnostics I should check out for the following BSOD technical info?

*** STOP: 0x00000024 (0x0000000000190444, 0xFFFFFA80052AB6A0, 0xFFFFFFFFC0000102, 0x0000000000000000)



I don't have an CD-R disks. Is there any way to boot MemTest from a flash drive?



*Update - 3/2/13* I burnt the linux distro to DVD. It is so nice to see something other than an error message on screen. Thanks for the advise Augray37!

I am running Memtest86 v1.70. I will let you know what the results are soon...
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March 3, 2013 1:03:31 AM

The motherboard is a MSI G31M with an intel core 2 E6600. It has two sticks of Geil Value Series DDR2 800 (PC2 6400). The power supply is a turbolink model: LC-A420ATX. The graphics card is a SAPPHIRE Radeon HD 2400XT 256MB 64-bit GDDR3.


Finally finished running Memtest86 v1.70

there were 90 errors on Pass 15. Need advise on how to proceed...



Which stick do I replace?

Should I contact GEIL to find out if the limited lifetime warranty still covers replacement?

Do you think I should just buy a new set of RAM sticks?

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Best solution

March 6, 2013 2:33:57 AM

Before reading any further. Did you check inside of this PC, is it IDE or SATA setup? If SATA (IDE as the same but leave DVD and floppy connected
0 - disconnect everything inside except HDD and RAM, disconnect any cards you see inside, even your DVD drive, leave only monitor, mouse and keyboard and try to boot, if nothing - proceed to this reading.

This looks complicated
I just found a few posts to read, if you did not read them already.
http://answers.microsoft.com/en-us/windows/forum/window...
http://www.wilderssecurity.com/showthread.php?t=248700


This is from one of those links

"I've only seen input/output errors one time and I was getting BSOD everytime I try to bootup, I also blamed the hard drive and reformatted to reinstall windows. But then windows installation cd wouldn't install, I also had a backup image and that wouldn't install, I tried a new hard drive and that didn't work either . The problem was a bad motherboard.

You can try using a linux livecd and see if that can bootup the computer. That can at least test some of the hardware."


I would not buy anything new for this PC. You need to actually boot to any Operative System to make sure that your basic hardware is working. If your motherboard is dead or almost dead, then what. Bad RAM would not give you only BSOD, you may not boot at all with screen staying black, or you could have problem with WIndows.
Also, consider this - you have no idea which OS was installed.... Do you have any spare OS?
If no, I would try to boot using linux livecd, or linux distro - you need to make sure that something works inside, well you need motherboard to show signs of life, or you just wasting your time.

After this, if nothing works, take a deep breath, step back, take a screwdriver and take apart this PC - this is junk - your time is more important than deal with so many unknowns.
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November 27, 2013 8:22:59 AM

That is a good point! I ran Memtest from a Linux distro. After determining RAM was bad I got scared and replaced the old PSU with a Corsair CX430. Luckily I was able to get some replacement RAM sticks from Geil under warranty. Then I got a new WD blue 1tb for $50. The only mistake that I can find now is the over zealous purchase of windows 8.1 32 bit. Which led me too my next thread (http://www.tomshardware.com/answers/id-1901641/windows-...)
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